About The Position

The Seasonal Fragrance Sales Support colleague helps create a warm, inviting experience in Macy’s fragrance department. The role maintains a beautifully merchandised, fully stocked, customer-ready space while supporting the sales team both behind the scenes and on the sales floor. Tasks include preparing products, restocking displays, assisting with transactions, and providing attentive hospitality to customers during the busy seasonal period. Colleagues welcome customers, build friendly relationships, maintain merchandise and displays, process damaged merchandise and testers, prepare selected items for vendor return, update signs and pricing, and assist with merchandise moves. They share loyalty program benefits, help customers complete their shopping, and work collaboratively with colleagues to achieve sales goals and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness, adaptability to changing priorities, and ability to work independently and as part of a team.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment.

Responsibilities

  • Help ensure the sales floor is clean, organized, and prepared for customers.
  • Review sales goals, learn about new arrivals and top-selling items, and stay informed about trends and promotions.
  • Welcome customers and create friendly, personal conversations that build customer relationships.
  • Maintain a shoppable space by merchandising new receipts and restocking displays.
  • Process damages and testers, and select merchandise to return to vendors.
  • Update signs and pricing and support merchandise moves as needed.
  • Share loyalty program benefits and ensure customers have what they need.
  • Assist with transactions, including using the cash register and processing register transactions.
  • Collaborate with colleagues and contribute to sales goals and individual and store results.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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