Seasonal Retail Sales Associate, Southlake Mall - IN
About The Position
As a Seasonal Retail Selling Colleague, you blend results-driven selling with genuine hospitality to create standout holiday shopping experiences. You learn what customers need, provide personalized recommendations, and connect them with appropriate products and services. Whether on the sales floor or in the fitting room, you use warmth, product knowledge, and a personal approach to create memorable customer interactions. You work toward selling goals through customer engagement and smart selling behaviors, building trust, meeting sales targets, and inspiring loyalty. You also help keep the shopping space clean, organized, and inviting. Seasonal selling colleagues prepare for the day by reviewing sales goals, learning about new arrivals and top-selling items, and staying informed about trends and promotions. They welcome customers, build relationships, maintain a shoppable sales floor, and support merchandise and pricing tasks. They share loyalty program benefits and provide thoughtful service through the end of each interaction. Colleagues work collaboratively, take pride in their work, pursue sales goals, and learn from one another to support individual and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
- Ability to use electronic devices.
Responsibilities
- Deliver personalized customer service and recommendations, engaging customers on the sales floor and in fitting rooms.
- Work toward and achieve daily selling goals through customer engagement and smart selling behaviors.
- Prepare for the day by reviewing sales goals and learning about new arrivals, top-selling items, trends, and promotions.
- Welcome customers and build friendly, personal relationships that encourage return visits.
- Keep the sales floor clean, organized, and shoppable; merchandise new receipts and support merchandise moves.
- Process damages, testers, and select merchandise for return to vendors; update signs and pricing.
- Share loyalty program benefits, ensure customers have what they need, and thank them sincerely.
- Support teammates through honesty, care, and collaboration.
- Learn and improve continuously to help achieve individual and store results.
Benefits
- Competitive pay
- Health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
