About The Position

As a Seasonal Fragrance Sales Support colleague, you will help create a warm, inviting fragrance department experience. You will maintain a beautifully merchandised, fully stocked space and support the sales team behind the scenes and on the floor by preparing products, restocking displays, and assisting with transactions. This role combines service and operational support, anticipating team needs, keeping the space shop-ready, and helping create positive customer experiences during the busy season. You will help prepare and maintain the sales floor, learn about new arrivals, top-selling items, trends, and promotions, and engage with customers. You will maintain merchandise and displays, process damages and testers, handle select merchandise returns to vendors, update signs and pricing, and support merchandise moves. You will also support sales goals and the store’s Loyalty program while working collaboratively with colleagues. Seasonal colleagues are typically scheduled 10–20 hours per week. Hours depend on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability and motivation to meet daily sales-goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability when priorities change; ability to work independently and as part of a team.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Help maintain a clean, organized, and customer-ready sales floor.
  • Prepare products and restock displays to keep the fragrance department fully stocked and shoppable.
  • Learn about sales goals, new arrivals, top-selling items, trends, and promotions.
  • Welcome and engage customers through friendly, personal conversations; provide information and support sales.
  • Merchandise new receipts and support needed merchandise moves.
  • Process damages and testers, and prepare select merchandise to return to vendors.
  • Update signs and pricing.
  • Assist with customer transactions using the register and handheld equipment.
  • Share Loyalty program benefits and provide courteous customer service through the end of each interaction.
  • Work collaboratively with colleagues to support customers and achieve individual and store results.

Benefits

  • Competitive pay and benefits
  • Health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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