Seasonal Retail Sales Associate, Thousand Oaks

Macy's•Thousand Oaks, CA

1d•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn what customers need, provide personalized recommendations, connect them with appropriate products and services, and work toward sales goals through customer engagement and effective selling behaviors. You help make each visit meaningful, build customer trust and loyalty, and contribute to a clean, organized, inviting shopping space. The role is focused on customer service and selling, not solely cashiering. At the start of the day, colleagues prepare the sales floor, review goals, and learn about new arrivals, top-selling items, trends, and promotions. During the day, they welcome customers, build relationships through friendly conversations, maintain shoppable merchandise and displays, process damages and vendor returns, update signs and pricing, and support merchandise moves. Colleagues also share loyalty-program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. They collaborate with teammates, strive to improve, and work toward individual and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week. Hours depend on business needs and colleague availability.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability and willingness to meet daily sales-goal challenges.
Enjoyment of meeting people, learning about them, and sharing information.
Resourcefulness and ability to adapt to changing priorities, work independently, and contribute to a team.
Comfort using electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology needed for job functions, including handheld equipment and a cash register.

Responsibilities

Welcome customers and provide personalized recommendations and product and service information.
Engage customers using effective selling behaviors and work toward daily sales goals.
Build customer relationships and encourage loyalty through genuine hospitality.
Keep the sales floor clean, organized, and ready for customers.
Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
Merchandise new receipts and maintain a shoppable sales floor.
Process damages, testers, and selected merchandise for return to vendors.
Update signs and pricing and support merchandise moves.
Share the benefits of the Loyalty program, ensure customers have what they need, and thank them for their visit.
Collaborate with colleagues to support customers and achieve individual and store results.
Use handheld equipment and the cash register to process transactions.

Benefits

Competitive pay and benefits.
Health and wellness coverage.
401(k) match.
Paid time off.
Eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups.
Volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program offering mental health counseling and legal and financial advice.