About The Position

As a Seasonal Fragrance Sales Support colleague, you will help create a warm and inviting experience in the fragrance department. You will maintain a beautifully merchandised, fully stocked, and shop-ready space while supporting the sales team on the floor and behind the scenes. Tasks include preparing products, restocking displays, assisting with transactions, and providing friendly customer service during the busy seasonal period. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability. The role requires flexible availability for various shifts, including days, evenings, nights, weekends, and holidays. It involves working with customers and colleagues, meeting daily sales goals, adapting to changing priorities, and contributing to a collaborative team environment. The position includes physical activities such as standing, lifting, moving, reaching, and using store technology and equipment.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and willingness to start a new venture and adapt to changing priorities.
  • Ability to work independently and contribute to team dynamics.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers.

Responsibilities

  • Help keep the sales floor clean, organized, and ready for customers.
  • Review sales goals, learn about new arrivals and top-selling items, and stay informed about trends and promotions.
  • Welcome customers and create friendly, personal conversations to build customer relationships.
  • Maintain a shoppable space by merchandising new receipts, processing damages and testers, and selecting merchandise to return to vendors.
  • Update signs and pricing and support merchandise moves as needed.
  • Share loyalty program benefits, ensure customers have what they need, and thank them for their visit.
  • Support teammates with honesty, care, and collaboration.
  • Work toward sales goals and contribute to individual and store results.
  • Use computers and other technology, handheld equipment, and cash registers to perform job functions and process transactions.

Benefits

  • Competitive pay and benefits.
  • Comprehensive health and wellness coverage.
  • 401(k) match.
  • Paid time off.
  • Eight paid holidays.
  • Continuous learning and leadership development.
  • Colleague Resource Groups.
  • Volunteer opportunities.
  • Merchandise discounts.
  • Performance-based incentives.
  • Annual merit review.
  • Employee Assistance Program with mental health counseling and legal and financial advice.
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