Seasonal Fulfillment and Receiving Support Associate, Redding Mt Shasta

Macy's • Redding, CA

1d • Onsite

About The Position

As a Seasonal Fulfillment and Receiving Support Associate, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help create a smooth customer experience. You receive and organize merchandise, pick, pack, and retrieve orders from back-of-house storage, and deliver orders curbside. You monitor alerts to help ensure Buy Online Pickup In-Store (BOPS) orders are ready on time, and help keep the stockroom and sales floor running efficiently. The role also involves greeting customers, resolving issues, and delivering orders with care.

You help prepare the store for success by reviewing goals, learning about products and promotions, receiving and tagging merchandise, and organizing the stockroom. Throughout the day, you support customers through helpful interactions and accurate order fulfillment, while maintaining a shoppable space by recovering the sales floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting merchandise moves. You also share loyalty program benefits and help organize the stockroom and complete orders at the end of the day.

Seasonal colleagues are typically scheduled to work 10–20 hours per week. Hours depend on business needs and colleague availability. This position requires flexible availability, including days, evenings, weekends, and holidays, and regular, dependable attendance and punctuality. The job involves frequent use of computers and other technology, including handheld equipment and cash registers.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Ability to meet daily sales goal challenges.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness and eagerness to start a new venture; ability to adapt to changing priorities and work independently as well as with a team.
• Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Ability to use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

• Receive, tag, and organize merchandise and maintain stockroom organization.
• Pick, pack, and retrieve orders from back-of-house storage, and deliver orders curbside.
• Monitor alerts and help ensure Buy Online Pickup In-Store (BOPS) orders are ready on time.
• Greet customers, listen to their needs, resolve issues, and provide helpful service during store visits and curbside pickups.
• Maintain a shoppable sales floor and fitting rooms by recovering areas, updating signs and pricing, restocking merchandise, and supporting merchandise moves.
• Share loyalty program benefits and help customers complete their purchases.
• Complete orders and organize the stockroom to prepare the team for the next day.
• Collaborate with teammates and support store goals and operations.

Benefits

• Competitive pay and benefits
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed