Seasonal Receptionist

Portland Rescue Mission•Portland, OR
•Onsite

About The Position

Portland Rescue Mission is seeking a Seasonal Receptionist to provide front desk coverage during their busiest season. This role is crucial for maintaining a safe, welcoming, and organized environment for guests, participants, volunteers, and staff. The Seasonal Receptionist will support day-to-day administrative needs by providing reception coverage, assisting with general office tasks like sorting mail and in-kind donations, and ensuring smooth operations. This position offers an opportunity to be part of a Christ-centered team with an award-winning culture, serving individuals in their recovery from addiction, homelessness, and other life traumas.

Requirements

  • A personal relationship with Jesus Christ and a testimony of continued growth in faith.
  • Adheres to Portland Rescue Mission’s Statement of Faith and Code of Ethics.
  • A personal ethos and work ethic that reflects Portland Rescue Mission’s ministry culture – Highly Relational, Christ-Centered, Joyful Servant.
  • Experience in Mac and Microsoft Windows software.
  • Perform routine physical tasks including prolonged sitting and standing, frequent use of hands for typing and phone handling, and ability to lift at least 50 lbs. unassisted.

Responsibilities

  • Serve as primary staffing for the front desk, or oversee volunteers serving the front desk as assigned for available coverage.
  • Ensure that all visitors and callers are greeted with warmth, professionalism, and hospitality.
  • Ensure incoming calls are answered promptly, and voicemails and emails receive timely responses.
  • Foster a positive and professional front desk environment that reflects PRM’s values.
  • Provide excellent customer service to community members, staff, volunteers, and program participants.
  • Support volunteers and program participants developing real-world administrative and front desk skills as they serve.
  • Communicate clearly and effectively across the organization.
  • Keep records, schedules, and office systems organized and up to date.
  • Assist with general office and administrative tasks to support organizational needs, approaching each responsibility with a servant’s heart and a willingness to help wherever needed.
  • Demonstrate flexibility and a “no task is too small” attitude in supporting the Administration team and broader PRM needs.
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