About The Position

This is a seasonal Receptionist | Client Experience position with an opportunity to transition into an Aesthetician role or a dual Receptionist + Aesthetician position based on business needs, performance, licensure, and mutual interest. The position will initially focus on supporting the front desk and creating an exceptional client experience. As the season progresses, there may be an opportunity to expand responsibilities and transition into aesthetician services for a candidate who holds the required Colorado licensure and certifications. This is an exciting opportunity for someone who enjoys both client experience and skincare and is interested in growing with Alchemy Face Bar. Alchemy Face Bar is dedicated to elevating well-being through personalized skincare, medical aesthetics, injectables, and rejuvenating facial treatments. Rooted in education, we strive to redefine the medical spa experience by creating a welcoming environment where clients feel cared for, confident, and empowered. We believe healthy skin starts with personalized treatment plans, thoughtful recommendations, and genuine connections. Our team is made up of professionals who are passionate about learning, collaborating, and delivering an exceptional experience with every visit.

Requirements

  • Current Colorado Esthetician or Colorado Cosmetology License required for transition into aesthetician responsibilities
  • Colorado Advanced Peel Certification & Colorado Manual Exfoliation Certification required for aesthetician responsibilities
  • Ability to work the schedule outlined within this posting
  • Flexibility as business needs evolve while we grow into seven-day operations
  • Ability to meet the physical requirements of the position

Nice To Haves

  • Passionate about skincare and helping people feel confident
  • Positive, professional, and client-focused
  • Excited to continue learning and developing new skills
  • Comfortable working in a fast-paced, collaborative environment
  • An excellent communicator with strong interpersonal skills
  • Organized, dependable, and accountable
  • Committed to providing an exceptional experience for every client
  • Interested in growing within both the client experience and aesthetic sides of the business

Responsibilities

  • Welcome clients and create a warm, professional, and personalized experience
  • Support scheduling, appointment confirmations, client communication, and checkout
  • Assist clients with product education and recommendations
  • Maintain an organized, clean, and welcoming reception area
  • Support opening and closing responsibilities and daily spa operations
  • Assist with retail, inventory, laundry, and other operational needs as needed
  • Support community events, pop-ups, and promotional initiatives
  • Work collaboratively with teammates to deliver an outstanding client experience
  • Perform skincare services according to Alchemy Face Bar protocols and standards
  • Create personalized treatment plans based on each client's skin goals
  • Educate clients on home care, treatment plans, and product recommendations
  • Build long-term client relationships through exceptional service and consistent follow-up recommendations
  • Maintain accurate client documentation, including treatment notes, allergies, medications, and preferences
  • Follow all sanitation, infection control, and safety standards
  • Maintain a clean, organized, and welcoming treatment space
  • Participate in ongoing education, team meetings, and hands-on training

Benefits

  • Health insurance
  • Life insurance
  • Pet insurance
  • 401(k)
  • Paid time off
  • Ongoing education and advanced training
  • Career growth opportunities
  • Employee discounts on services and retail products
  • Performance-based bonus opportunities
  • Community involvement opportunities
  • A collaborative, supportive, and positive team culture
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