Seasonal Part Time - Snapdragon Stadium Premium Server

Aztec Shops•San Diego, CA

4d•Onsite

About The Position

Takes orders and provides exceptional service for guests in the Premium Seating Areas. Ensures accurate and timely delivery of both food and beverage items to guests while also ensuring the needs of the guests are met. This role involves setting up, serving, and cleaning up food and beverages during events, maintaining clean and organized workspaces, and adhering to all stadium policies and safety guidelines, including food safety and alcohol service regulations. Candidates must be available to work a flexible schedule based on operational needs, which may include various shifts, weekends, and holidays throughout the year. The position requires collecting food and beverage orders, serving items, attending to guest needs, managing customer requests, and delivering orders efficiently and promptly. Responsible alcohol service, including checking identification and adhering to policies, is also a key part of the role. Providing personal service and attention to detail to exceed guest expectations is paramount.

Requirements

High School Diploma or a General Education Development (GED) degree is required.
At least two year’s experience as a server in a high-volume environment is required.
Strong interpersonal skills, self motivation, and organization skills required.
Must be able to read, write and understand English.
Requires the ability to follow verbal and written instructions, guidelines, and objectives.
Requires the ability to effectively and respectfully present information one-on-one, small, and large group situations to customers, management, and employees of the organization.
Requires the ability to apply basic math concepts; calculating figures and amounts such as discounts, portions, percentages, and volume.
Requires the ability to carry out general written or oral instructions.
Must be able to multitask, prioritize work and pay attention to detail.
Must be able to utilize a computer.
Requires the ability to use a variety of office machines and equipment.
Must have the ability to talk/expressing and/or exchanging ideas and hear/perceiving sounds.
Constant standing, walking/moving, bending, reaching, and repetitive motions.
Ability to maneuver between tables and around corners.
Must be able to stand for the entire shift, ability to walk/move during the entire shift; may include walking up and down stairs.
Ability to clearly communicate verbally with customers.
Must be able to move, lift or carry heavy objects or materials up to 50 pounds.
A background check will be conducted after a conditional offer of employment is extended.

Nice To Haves

Food Handler’s certificate from the County of San Diego is preferred.
For alcohol service purposes, 21 years or older is preferred and able to obtain Responsible Beverage Service (RBS) certification.
Second language in Spanish is helpful but not required.

Responsibilities

Set up, serve, and clean up food and beverages for guests during events.
Ensure all equipment and workspaces are clean, sanitized, organized, and working properly.
Assist with setup and breakdown of area before and after events.
Adhere to all stadium policies and safety guidelines, including food safety and alcohol service regulations.
Must comply with and ensure continued, consistent compliance with all company policies, and federal, state, and local laws/regulations including but not limited to: employment, safety, and health.
Collects food and beverage orders, serves items ordered, and attends to guests' needs throughout their visit.
Provide exceptional service while managing customer requests.
Deliver orders efficiently and promptly to designated seating areas.
Ensure accurate order fulfillment, including verifying items and quantities.
Serve alcoholic beverages responsibly, requests identification, and adheres to all alcohol service policies and procedures.
Provide our guests with personal service and attention to detail that will exceed their expectations.
Pay attention to the game on the field, and not provide service when play is occurring near the customer being served.
Use common sense as to when the customer is safe, and not to interfere with the game.
Be on the lookout for soccer balls or players that may come into the service area.
Remain alert because of the proximity to the playing field.