About The Position

The Seasonal Part Time Crew Mate (Seasonal Part Time Sales Associate) assists the retail management team in driving sales through exceptional customer service. The role helps deliver the brand promise, “Every Day Should Feel This Good,” and makes service a top priority. The Crew Mate supports sales goals, builds relationships with top customers, and helps source and execute in-store events. They help create a welcoming customer experience, maintain customer wish lists, capture email contacts, and share best practices with new associates. The role also assists with training, recruiting, team-building, store operations, loss prevention, maintaining merchandise controls, and keeping the store clean and tidy. The Crew Mate helps maintain merchandising standards and contributes weekly product feedback.

Requirements

  • Strong interpersonal communication and customer service skills.
  • Team-focused, confident, and professional approach.
  • Creative, adaptable, entrepreneurial, and driven by integrity.
  • Strong verbal and written skills.
  • Ability to use effective selling techniques to achieve sales and repeat business.
  • Ability to work a flexible schedule, including holidays, overnights, and weekends.
  • Passion for making people happy.
  • Enthusiasm for recruiting, training, motivating, and inspiring others.
  • Accuracy and attention to detail.
  • Ability to receive and communicate feedback effectively.
  • Positive outlook and attitude.
  • Interest in learning the product thoroughly to offer style advice and help customers.
  • Outgoing, friendly, personable demeanor.
  • Ability to stand and/or move around for extended periods.
  • Ability to reach, carry, bend, and climb ladders occasionally.
  • Ability to lift up to 40 pounds, unless an accommodation is requested.

Nice To Haves

  • Customer service-oriented experience is preferred but not necessary.
  • Passion for the vineyard vines brand.

Responsibilities

  • Meet sales goals and measures.
  • Develop and maintain relationships with top customers.
  • Support sourcing and execution of in-store events.
  • Help ensure the store delivers the brand’s customer experience and service standards.
  • Lead email capture efforts and educate new associates on best practices.
  • Keep customer wish lists current and notify customers when products arrive.
  • Assist with training new associates.
  • Help foster a welcoming, fun, encouraging, and energetic environment for crew and customers.
  • Help recruit and refer talent for the store’s teams.
  • Support store and team-building activities with the management team.
  • Maintain efficient merchandise controls and loss-prevention awareness.
  • Help maintain a clean and tidy store environment.
  • Help maintain merchandising in line with company standards, current floor sets, and brand initiatives.
  • Contribute weekly product feedback.
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