Ark Encounter Seasonal Operations- Fall 2026

ANSWERS IN GENESIS GROUP•Williamstown, KY

1d•Onsite

About The Position

Seasonal Operations team members are responsible for creating the best experience possible for our guests. The ideal candidate is passionate about the Ark Encounter and serving others, enthusiastic, energetic, an excellent multi-tasker, and able and willing to fill or change positions quickly. This position should display our Core Values of SERVE when interfacing with both internal and external customers to ensure that the message and mission of Answers in Genesis is portrayed in an effective and God honoring fashion.

Requirements

All Ark Encounter employees must be able to move and stand for long periods of time, meet lifting requirements (25-75 pounds), perform duties in varied weather conditions (e.g., extreme heat/cold, rain), are subject to a background check, confirm agreement with the Answers in Genesis’ Statement of Faith, and adhere to our drug-free workplace policy.
Customer service skills: friendly and courteous with guests
Strong oral communication skills, comfortable giving direction to guests
Good problem-solving skills and decision-making ability
Basic math skills: Accuracy in cash and financial transactions with guests
Attention to details: eyes on food standards, costs, safety.
Wear proper slip-resistant footwear, aprons, hats/hair nets and personal protective equipment when operating sharp and hot equipment.
Attention to details: eyes on guests’ service standards, costs, and safety.
Organizational skills: rotation of date sensitive inventory and cleaning

Responsibilities

Provide exceptional service to all guests by creating a best-in-class experience.
Assist with guest flow throughout the attraction.
Serve all departments by attending to their daily operational needs.
Actively monitor and maintain a safe environment for guests and staff.
Provide excellent service to all guests at attraction entry/exit points, bus loading areas and parking lot.
Assist guests with admission ticket and rental purchases and in a welcoming and efficient manner.
Proactively engage guests to direct and maintain traffic flow.
Prepare, cook and present food in accordance with recipe and safety standards.
Assist guests with food purchases in a quick and efficient manner.
Maintain cleanliness of the dining room, wash and sanitize dishes.
Provide excellent service to all guests by greeting, directing, and answering questions relative to park and event information.
Monitor and direct traffic flow at Ark entrance and within the Ark as needed.
Welcome guests, provide directions and safely operate the VR experience, Carousel and Fossil Find.
Ensure the day-to-day cleanliness of the attractions and grounds.
Remove and dispose of trash/recyclables and clean bins.
Clean floors, windows, doors, walls and restrooms.
Perform responsibilities with a safety-first mindset.