Seasonal Merchandise Associate

TJX • Williamsburg, VA

11d • Onsite

About The Position

The Seasonal Merchandise Associate is responsible for delivering a highly satisfied customer experience by engaging and interacting with customers, following customer experience principles, and maintaining a clean and organized store environment. The associate follows operational, merchandise, and loss-prevention standards and may be cross-trained in multiple areas to support business needs.

The role includes assisting with customer purchases and returns, supporting credit and loyalty programs, maintaining merchandising standards, processing merchandise for the sales floor, and taking part in store recovery, cleanliness, safety, and shrink-reduction efforts. Associates support a positive store culture through honesty, integrity, and respect, and provide and accept recognition and constructive feedback. Other duties may be assigned.

This is a seasonal position at the Marshalls store at 1252 Richmond Road, Williamsburg, Virginia. The starting pay range is USD $13.50 to $14.00 per hour; actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

• Excellent customer service skills.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills, with attention to detail.
• Ability to multitask.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Ability to lift heavy objects, with or without reasonable accommodation.

Nice To Haves

• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging and interacting with customers and following customer experience principles.
• Model customer experience practices with internal and external customers.
• Support a positive store culture through honesty, integrity, and respect.
• Accurately ring customer purchases and returns and count change according to operating procedures.
• Promote credit and loyalty programs.
• Maintain the merchandising philosophy and follow established merchandising procedures and standards.
• Process and prepare merchandise for the sales floor according to company procedures and standards.
• Initiate and participate in store recovery throughout the day as needed.
• Maintain organizational, cleanliness, and recovery standards for the sales floor and participate in maintaining and cleaning the entire store.
• Provide and accept recognition and constructive feedback.
• Follow labor laws, policies, and procedures.
• Support and participate in store shrink-reduction goals and programs.
• Participate in safety awareness and maintain a safe environment.
• Perform other duties as assigned.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking cessation assistance
• Bereavement benefits
• 401(k) associate contributions
• Child care discounts
• Cell phone discounts
• Pet insurance
• Legal insurance
• Credit union
• Referral bonuses
• 401(k) match for associates who meet service or hours requirements
• Medical insurance for associates who meet service or hours requirements
• Dental insurance for associates who meet service or hours requirements
• Vision insurance for associates who meet service or hours requirements
• Health savings account (HSA) for eligible associates
• Health care flexible spending account (FSA) for eligible associates
• Life insurance for associates who meet service or hours requirements
• Short- and long-term disability for associates who meet service or hours requirements
• Paid parental leave for associates who meet service or hours requirements
• Paid holidays, vacation, and sick time for associates who meet service or hours requirements
• Auto and home insurance discounts
• Scholarship program
• Adoption assistance

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed