Seasonal Key Holder

Little Words Project•Short Hills, NJ
•Onsite

About The Position

Little Words Project is seeking an enthusiastic, people-focused Seasonal Key Holder to join its Short Hills, New Jersey team for the holiday season. The role supports store leadership and helps deliver memorable guest experiences in a fast-paced retail environment. The Seasonal Key Holder shares the brand story, helps guests select meaningful gifts, and guides them through the Bead Bar experience to design personalized bracelets. The position also supports daily store operations, team development, sales goals, inventory organization, and in-store events. The Seasonal Key Holder helps keep the store organized and gift-ready while contributing to a positive, personal, and inspiring holiday shopping experience.

Requirements

  • At least 2 years of retail or customer service experience.
  • Strong communication and interpersonal skills.
  • Ability to connect with guests and teammates.
  • Passion for styling, beading, creativity, and creating memorable guest experiences.
  • Confidence recommending products, supporting sales goals, and helping the team achieve KPIs.
  • A positive, solutions-oriented mindset and ability to stay calm in a fast-paced retail environment.
  • Strong organizational skills and attention to detail, with the ability to balance guest service and operational responsibilities.
  • Reliability, flexibility, and willingness to support the team wherever needed.
  • Availability to work weekends, holidays, and peak shopping periods throughout the holiday season.
  • Belief in Little Words Project’s mission and genuine excitement for spreading kindness, connection, and self-love.

Nice To Haves

  • Previous leadership experience or a desire to grow into a retail leadership role.

Responsibilities

  • Support the Store Manager and Assistant Store Manager in leading, motivating, and inspiring the team to deliver exceptional guest experiences.
  • Open and close the store independently, ensuring smooth daily operations and maintained store standards.
  • Share the Little Words Project story and help guests find meaningful bracelets and thoughtful gifts.
  • Guide guests through the Bead Bar experience, helping them design personalized bracelets.
  • Host and manage in-store beading appointments, events, and parties.
  • Help identify community partners and support planning and execution of in-store events.
  • Train and support Sales Associates by sharing best practices, reinforcing product knowledge, and helping build guest connections.
  • Make personalized product recommendations, introduce new products, and use thoughtful selling to support sales goals and KPIs.
  • Assist with guest questions, POS transactions, and in-store issues using a positive, solutions-oriented approach.
  • Assist with inventory intake, backstock organization, replenishment, merchandising, and clienteling.
  • Tie bracelets, assist at the Bead Bar, and fulfill custom orders while maintaining quality standards.
  • Help capture authentic in-store moments and bring the Little Words Project brand to life.
  • Stay flexible, collaborate with the team, and help wherever needed during the holiday rush.
  • Take on other duties as directed by the Store Manager or Assistant Store Manager.

Benefits

  • Competitive hourly pay starting at $17.00 per hour.
  • Commission opportunities.
  • Opportunity to build leadership skills.
  • Work with a fun, supportive team.
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