Seasonal Key Holder

BoxLunch & Hot Topic • Tampa, FL

26d

About The Position

As a BoxLunch Seasonal Key Holder, you will support the store leadership team in providing a strong customer experience and helping customers find merchandise they love. You will use your pop culture knowledge to help train new team members, support the Store Manager with daily operations, and contribute to meeting sales targets. The role includes providing leadership support when the Manager is unavailable, assisting with store opening and closing, and maintaining store presentation and organization.

Requirements

• Previous experience working in a retail environment.
• At least 18 years of age.
• High school diploma or GED equivalent.
• Strong collaboration, communication, and leadership skills.
• Ability to stand and walk during scheduled hours.
• Ability to reach for merchandise using a ladder, step stool, and poles.
• Ability to move merchandise boxes weighing up to 50 pounds.

Nice To Haves

• Passion for philanthropy and pop culture.

Responsibilities

• Provide an engaging shopping experience that encourages customers to return, using product knowledge and customer service skills.
• Provide leadership support and help run the store when the Manager is unavailable.
• Understand store sales plans and comparable-sales goals, and help drive sales by improving key performance indicators, including UPT and ADT.
• Cover assigned sales-floor zones and maintain visual standards; assist with opening and closing the store.
• Process register transactions, use product knowledge to encourage add-on sales, close out the register, and report shortages or overages to the Store Manager.
• Assist with planogram changes, including store maps, walls, fixtures, and merchandising mix.
• Communicate fashion and music trend information to management and relevant headquarters partners.
• Work with Store Management to prevent theft and misuse of merchandise.
• Help keep the stockroom organized and the store tidy.
• Train and coach new Sales Associates as needed.
• Perform other activities as assigned by the Store Leader.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED