Seasonal Housekeeper - WorldMark Red River Resort

Travel + Leisure Co.Red River, NM
Onsite

About The Position

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. A Housekeeper will support general resort operations by cleaning resort units and maintaining resort quality standards. This individual will be responsible for cleaning the resort units to include sleeping quarters, kitchens, bathrooms and living rooms as well as maintain and adhere to housekeeping detail standards. This role will also clean, vacuum, dust, and sanitize bathrooms, kitchens, and lobbies and make beds. The Housekeeper replenishes supplies, such as kitchenware and toiletries, sorts, counts, folds, mark, or carries linens and maintains positive customer and associate relationships. This role will respond appropriately to guest inquiries and concerns to ensure total guest satisfaction and handle guest issues to resolution in an effort to improve the guest experience.

Requirements

  • Ability to work in a fast paced environment
  • Strong ability to communicate effectively with employees, guest and owners
  • Ability to work independently and follow instructions
  • A professional appearance and positive, can-do attitude with team focus
  • Must be able to lift 50 pounds

Responsibilities

  • Cleaning resort units to include sleeping quarters, kitchens, bathrooms and living rooms
  • Maintaining resort quality standards
  • Adhering to housekeeping detail standards
  • Cleaning, vacuuming, dusting, and sanitizing bathrooms, kitchens, and lobbies
  • Making beds
  • Replenishing supplies, such as kitchenware and toiletries
  • Sorting, counting, folding, marking, or carrying linens
  • Maintaining positive customer and associate relationships
  • Responding appropriately to guest inquiries and concerns to ensure total guest satisfaction
  • Handling guest issues to resolution in an effort to improve the guest experience

Benefits

  • Medical
  • Dental
  • Vision
  • Flexible spending accounts
  • Life and accident coverage
  • Disability
  • Paid time off (depending on position)
  • Parental leave (depending on position)
  • Holidays (depending on position)
  • Wish day paid time to volunteer at an approved organization of your choice
  • 401k with employer match (subject to eligibility requirements, including tenure)
  • Legal and identify theft plan
  • Voluntary income protection benefits
  • Wellness program (subject to provider availability)
  • Employee Assistance Program
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