Housekeeper - WorldMark Scottsdale Resort
About The Position
WorldMark Scottsdale Resort is seeking a Housekeeper to support general resort operations by cleaning resort units and maintaining resort quality standards. This individual will be responsible for cleaning resort units, including sleeping quarters, kitchens, bathrooms, and living rooms, while adhering to housekeeping detail standards. The role involves cleaning, vacuuming, dusting, and sanitizing bathrooms, kitchens, and lobbies, as well as making beds. The Housekeeper will replenish supplies like kitchenware and toiletries, sort, count, fold, mark, or carry linens, and maintain positive customer and associate relationships. This position requires responding appropriately to guest inquiries and concerns to ensure total guest satisfaction and handling guest issues to resolution to improve the guest experience.
Requirements
- Ability to work in a fast-paced environment.
- Strong ability to communicate effectively with employees, guests, and owners.
- Ability to work independently and follow instructions.
- Professional appearance and positive, can-do attitude with team focus.
- Must be able to lift 50 pounds.
Nice To Haves
- A strong candidate has been identified for this position.
Responsibilities
- Clean resort units including sleeping quarters, kitchens, bathrooms, and living rooms.
- Maintain and adhere to housekeeping detail standards.
- Clean, vacuum, dust, and sanitize bathrooms, kitchens, and lobbies.
- Make beds.
- Replenish supplies, such as kitchenware and toiletries.
- Sort, count, fold, mark, or carry linens.
- Maintain positive customer and associate relationships.
- Respond appropriately to guest inquiries and concerns to ensure total guest satisfaction.
- Handle guest issues to resolution in an effort to improve the guest experience.
Benefits
- Medical
- Dental
- Vision
- Flexible spending accounts
- Life and accident coverage
- Disability
- Paid time off (depending on position)
- Parental leave (depending on position)
- Holidays (depending on position)
- Wish day paid time to volunteer at an approved organization of your choice
- 401k with employer match (subject to eligibility requirements, including tenure)
- Legal and identity theft plan
- Voluntary income protection benefits
- Wellness program (subject to provider availability)
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
