Housekeeper: WorldMark Kihei Resort

Travel + Leisure Co.

1d•Onsite

About The Position

WorldMark Kihei Resort is seeking a Housekeeper to support general resort operations by cleaning resort units and maintaining resort quality standards. This individual will be responsible for cleaning resort units, including sleeping quarters, kitchens, bathrooms, and living rooms, while adhering to detailed housekeeping standards. The role also involves cleaning, vacuuming, dusting, and sanitizing bathrooms, kitchens, and lobbies, as well as making beds. The Housekeeper will replenish supplies like kitchenware and toiletries, sort, count, fold, mark, or carry linens, and maintain positive customer and associate relationships. Additionally, this role will respond appropriately to guest inquiries and concerns to ensure total guest satisfaction and handle guest issues to resolution to improve the guest experience.

Requirements

Ability to work in a fast-paced environment.
Strong ability to communicate effectively with employees, guests, and owners.
Ability to work independently and follow instructions.
A professional appearance and positive, can-do attitude with team focus.
Must be able to lift 50 pounds.

Responsibilities

Clean resort units including sleeping quarters, kitchens, bathrooms, and living rooms.
Maintain and adhere to housekeeping detail standards.
Clean, vacuum, dust, and sanitize bathrooms, kitchens, and lobbies.
Make beds.
Replenish supplies, such as kitchenware and toiletries.
Sort, count, fold, mark, or carry linens.
Maintain positive customer and associate relationships.
Respond appropriately to guest inquiries and concerns to ensure total guest satisfaction.
Handle guest issues to resolution in an effort to improve the guest experience.