Seasonal Holiday Team Lead - The Mall in Columbia

Cherry Hill Programs Seasonal Jobs • Columbia, MD

14d • Onsite

About The Position

Cherry Hill Programs is hiring a Seasonal Holiday Team Lead at The Mall in Columbia to help create enjoyable experiences for families at Santa photo sets. The role supports the team, welcomes guests, assists with photography, and helps keep daily operations running smoothly. The Team Lead brings warmth, energy, and leadership to each shift and helps provide a memorable holiday experience.

The position includes opening and closing duties, reinforcing established procedures, troubleshooting technical issues, helping train or recruit team members as needed, taking photos, and operating the point-of-sale system and photography equipment. Photography experience is not required. The role is seasonal and requires flexibility during peak retail periods, including evenings, weekends, and holidays. Team members may have opportunities to return for future holiday seasons or pursue growth opportunities in the souvenir photography division, where available.

Requirements

• At least 18 years of age.
• Positive attitude and strong work ethic.
• Ability to work as part of a team and independently.
• Good interpersonal and communication skills.
• Flexibility to work during peak retail hours, including evenings, weekends, and holidays.
• Ability to process sales transactions and comfort with cash handling.
• Ability to lift and carry equipment weighing up to 50 pounds.
• Ability to stand for prolonged periods of time.

Nice To Haves

• Previous retail, service industry, or cashier experience is preferred but not required.

Responsibilities

• Perform opening and closing duties at the assigned venue.
• Lead by example and reinforce policies and procedures established by the Operations Manager or Regional Manager.
• Troubleshoot technical issues and escalate them to IT or local management when needed.
• Assist with training and/or recruiting as needed.
• Take photos and provide guests with memorable souvenirs.
• Deliver excellent guest service throughout the experience.
• Participate as a team member to help photo operations run smoothly and effectively.
• Engage in a friendly manner with guests, staff, and coworkers.
• Operate the POS system and photography equipment.
• Maintain a safe and clean working environment.
• Complete other tasks as assigned.

Benefits

• Flexible scheduling.
• Same-day pay options for early access to paychecks.
• Employee Referral Program.
• One free Santa visit for friends and family, including 10 photo prints, 10 free holiday cards from Shutterfly, a personalized digital message from Santa powered by Portable North Pole, and three free months of access to Pixie Post.
• Potential to return for future holiday seasons and explore growth opportunities in the souvenir photography division, where available.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed