Seasonal Holiday Team Lead -Plymouth Meeting Mall

Cherry Hill Programs Seasonal Jobs•Plymouth Meeting, PA
•Onsite

About The Position

Cherry Hill Programs is hiring a Seasonal Holiday Team Lead to support Santa photo operations at Plymouth Meeting Mall. The role focuses on guiding the team, welcoming families, assisting with photography, and keeping daily operations running smoothly while creating a joyful guest experience. Photography experience is not required. The Team Lead performs opening and closing duties, reinforces operating policies and procedures, helps train or recruit team members as needed, troubleshoots technical issues, and escalates issues when necessary. The role also includes guest service, taking photos, processing sales, operating photography equipment, and maintaining a safe and clean work environment. The schedule needs to accommodate peak retail periods, including evenings, weekends, and holidays. Cherry Hill Programs describes the position as a fast-paced team environment and notes that employees may have opportunities to return for future holiday seasons or pursue growth in its souvenir photography division, where available.

Requirements

  • Positive attitude and strong work ethic.
  • Ability to work as part of a team and independently.
  • Good interpersonal and communication skills.
  • Flexibility to work during peak retail hours, including evenings, weekends, and holidays.
  • Ability to process sales transactions and comfort with cash handling.
  • At least 18 years of age.
  • Ability to lift and carry equipment weighing up to 50 pounds and stand for prolonged periods.

Nice To Haves

  • Previous retail, service industry, or cashier experience is preferred but not required.

Responsibilities

  • Perform opening and closing duties at the assigned venue.
  • Lead by example and reinforce policies and procedures established by the Operations Manager or Regional Manager.
  • Troubleshoot technical issues and escalate them to IT or Local Management when needed.
  • Assist with training and/or recruiting as needed.
  • Take photos and provide guests with memorable souvenirs.
  • Provide excellent guest service throughout the experience.
  • Participate as a team member to help photo operations run smoothly and effectively.
  • Engage in a friendly manner with guests, staff, and coworkers.
  • Operate the POS system and photography equipment.
  • Maintain a safe and clean working environment.
  • Complete other tasks as assigned.

Benefits

  • Flexible scheduling.
  • Same-day pay options for early access to paychecks.
  • Employee Referral Program.
  • One free Santa visit for friends and family, including 10 photo prints, 10 free holiday cards from Shutterfly, a personalized digital message from Santa powered by Portable North Pole, and three free months of access to Pixie Post.
  • Potential opportunities to return for future holiday seasons and explore growth opportunities within the souvenir photography division, where available.
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