Seasonal Holiday Team Lead - Walden Galleria

Cherry Hill Programs Seasonal Jobs • Buffalo, NY

9d • Onsite

About The Position

Cherry Hill Programs is hiring a Seasonal Holiday Team Lead to help create excellent guest experiences at a Santa photo set at Walden Galleria. The role supports the team, welcomes families, assists with photography, and helps keep daily operations running smoothly. The Team Lead brings warmth, energy, and leadership to each shift and helps deliver a joyful holiday experience.

The position includes opening and closing duties, reinforcing policies and procedures, resolving or escalating technical issues, assisting with training or recruiting, taking photos, providing guest service, operating point-of-sale and photography equipment, and maintaining a safe, clean work environment. Photography experience is not required. The role requires flexibility to work peak retail hours, including evenings, weekends, and holidays, and the ability to lift and carry equipment weighing up to 50 pounds and stand for prolonged periods.

Cherry Hill Programs describes its workplace as committed to safety, diversity, integrity, collaboration, creativity, fairness, and inclusion. The company says seasonal employees may have opportunities to return for future holiday seasons and explore growth within its souvenir photography division, where available.

Requirements

• Positive attitude and strong work ethic.
• Ability to work as part of a team and independently.
• Good interpersonal and communication skills.
• Flexibility to work during peak retail hours, including evenings, weekends, and holidays.
• Ability to process sales transactions and comfort with cash handling.
• At least 18 years of age.
• Ability to lift and carry equipment up to 50 pounds and stand for prolonged periods.

Nice To Haves

• Previous retail, service-industry, or cashier experience is preferred but not required.

Responsibilities

• Perform opening and closing duties at the assigned venue.
• Lead by example and reinforce policies and procedures established by the Operations Manager or Regional Manager.
• Troubleshoot technical issues and escalate them to IT or local management when needed.
• Assist with training and/or recruiting as needed.
• Take photos and provide guests with memorable souvenirs.
• Provide excellent guest service throughout the experience.
• Participate as a team member to help photo operations run smoothly and effectively.
• Engage in a friendly manner with guests, staff, and coworkers.
• Operate the POS system and photography equipment.
• Maintain a safe and clean working environment.
• Complete other tasks as assigned.

Benefits

• Flexible scheduling.
• Same-day pay options for early access to paychecks.
• Employee Referral Program.
• One free Santa visit for friends and family, including 10 photo prints, 10 free holiday cards from Shutterfly, a personalized digital message from Santa powered by Portable North Pole, and three free months of access to Pixie Post.
• Potential to return for future holiday seasons and explore growth opportunities within the souvenir photography division, where available.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed