Seasonal Holiday Team Lead - Silver Lake Mall
About The Position
As a Shift Lead, you’ll help create excellent experiences on Santa photo sets by supporting the team, welcoming families, assisting with photos, and keeping daily operations running smoothly. You’ll bring warmth, energy, and leadership to every shift while helping create a joyful holiday experience guests will remember for years to come. The role includes guiding team members, supporting daily operations, troubleshooting issues, and helping deliver smooth, memorable guest experiences. Photography experience is not required. Previous retail, service industry, or cashier experience is preferred but not required. Cherry Hill Programs brings holiday and souvenir experiences to children and families in partnership with retail locations, tourist attractions, and destinations across North America. The company emphasizes safety, diversity, integrity, collaboration, and an inclusive work environment.
Requirements
- Positive attitude and strong work ethic.
- Ability to work as part of a team and independently.
- Good interpersonal and communication skills.
- Flexibility to work during peak retail hours, including evenings, weekends, and holidays.
- Ability to process sales transactions and comfort with cash handling.
- At least 18 years of age.
- Ability to lift and carry equipment weighing up to 50 pounds.
- Ability to stand for prolonged periods.
Nice To Haves
- Previous retail, service industry, or cashier experience is preferred but not required.
Responsibilities
- Perform opening and closing duties at the assigned venue.
- Lead by example and reinforce policies and procedures established by the Operations Manager or Regional Manager.
- Troubleshoot technical issues and escalate them to IT or Local Management when needed.
- Assist with training and/or recruiting as needed.
- Take photos and provide guests with memorable souvenirs.
- Provide excellent guest service throughout the experience.
- Participate as a team member to ensure photo operations run smoothly and effectively.
- Engage in a friendly manner with guests, staff, and coworkers.
- Operate the POS system and photography equipment.
- Maintain a safe and clean working environment.
- Complete other tasks as assigned.
Benefits
- Flexible scheduling.
- Same-day pay options for early access to your paycheck.
- Employee Referral Program.
- Fun, fast-paced team environment.
- Opportunities to return for future holiday seasons and explore growth opportunities within the souvenir photography division, where available.
- One free visit with Santa for friends and family, including 10 photo prints and 10 free holiday cards from Shutterfly.
- A personalized digital message from Santa, powered by Portable North Pole.
- Three free months of access to Pixie Post, a digital greeting card platform.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
