Seasonal Holiday Retail Manager - Quaker Bridge Mall
About The Position
Cherry Hill Programs is hiring a Seasonal Holiday Retail Manager to lead a team at Quaker Bridge Mall and create memorable holiday experiences for children and families. The manager oversees daily photo operations, sales, service quality, staffing, and site performance to ensure families have an exceptional Santa visit and photo experience. The role includes recruiting, hiring, training, and onboarding team members; creating schedules and maintaining staffing coverage; managing daily operations, cash handling, deposits, and financial paperwork; coaching staff; and resolving guest concerns. The manager also works with venue partners and vendors, handles seasonal setup and breakdown, and helps secure equipment. The position requires attendance at pre-season training, approximately 40 hours of work per week with additional hours as business needs require, and schedule flexibility for evenings, weekends, holidays, and peak retail periods. The company describes the position as an opportunity to build leadership skills in a fun, fast-paced environment. There may be opportunities to return for future holiday seasons or pursue growth within the souvenir photography division, where available. Cherry Hill Programs emphasizes safety, diversity, integrity, collaboration, creativity, fairness, and inclusion.
Requirements
- Must be at least 18 years of age.
- Strong communication, organization, time management, and problem-solving skills.
- Ability to lead a team, work independently, and make sound decisions.
- Availability to attend required pre-season training.
- Ability to work a flexible schedule, including evenings, weekends, holidays, and peak retail periods.
- Availability to work approximately 40 hours per week, with additional hours as business needs require.
- Ability to lift and carry equipment weighing 10–25 pounds and stand for prolonged periods.
Nice To Haves
- Previous leadership or management experience in retail, hospitality, customer service, or a similar environment.
- High school diploma or equivalent.
- Ability to use Microsoft Office and other business technology.
- Experience managing teams or operations across multiple locations.
- Demonstrated success driving sales, guest experience, and operational results.
- Experience with scheduling, training, coaching, and developing team members.
Responsibilities
- Foster a positive, team-focused work environment.
- Create schedules and ensure proper staffing coverage.
- Recruit, hire, train, and onboard team members.
- Oversee daily operations and site performance.
- Respond promptly to business calls and emails.
- Drive sales, cash-handling compliance, and team performance.
- Verify and submit daily deposits and financial paperwork.
- Coach team members to deliver exceptional guest service.
- Build strong relationships with venue partners and vendors.
- Partner with host venues to support efficient operations.
- Resolve guest concerns and ensure positive experiences.
- Manage seasonal setup, breakdown, and equipment security.
- Perform additional duties as assigned.
Benefits
- Same-day pay options for early access to paychecks.
- Employee Referral Program.
- One free Santa visit for friends and family, including 10 photo prints and 10 free holiday cards from Shutterfly.
- A personalized digital message from Santa, powered by Portable North Pole.
- Three free months of access to Pixie Post, a digital greeting card platform.
- Potential opportunities to return for future holiday seasons and explore growth within the souvenir photography division, where available.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
