Seasonal Guest Services Representative - PHX Intl' Airport
VIP Hospitality LLC•Phoenix, AZ
•Onsite
About The Position
Be a part of the customer service team at Sky Harbor International Airport! We help airport guests find their way, find the services they need, and do what we can to brighten their day to make our airport, America's Friendliest!
Requirements
- Must be fluent in speaking and writing in the English language
- Must be able to stand and/or walk for up to the entire length of the shift.
- Must be able to operate and/or learn how to operate computers/tablets/smartphones and software such as Microsoft Office/Rippling within first two weeks.
- Able to remain positive, empathetic, and calm during passenger and team member interactions
- Must be able to acquire and maintain an airport-issued badge ID
- 18 years of age or older
- Authorized for employment in the United States
- Able to provided required forms of identification for badging in a timely manner
Nice To Haves
- Customer service or wayfinding/information help desk experience preferred.
- Preference to those who speak additional languages particularly Spanish.
Responsibilities
- Engaging guests at and around airport information desks or booths
- Checking outbound passengers in at virtual queuing
- Greeting and guiding inbound international passengers in the FIS
- Wayfinding for those who find themselves at the rental car facility
- Providing additional support to airport stakeholders, programs, or volunteers to close the loop on airport guest needs.
Benefits
- Parking/transit reimbursement or parking passes
- 401(k)
- Paid time-off
- Medical, dental, and vision insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
