Seasonal Guest Engagement Presenter

Denver Zoo Conservation Alliance•Denver, CO

9d•Onsite

About The Position

The Denver Zoo Conservation Alliance (DZCA) is seeking a passionate Seasonal Guest Engagement Presenter. This role is ideal for early-career professionals interested in presentations that combine animal care interpretation and guest engagement. The presenter will cultivate moments of awe for guests, deliver dynamic demonstrations using a microphone, and connect guests with conservation actions. Responsibilities include supporting high-energy daily interpretive programs, collaborating with Animal Care partners, and leading engaging opportunities for guests of all ages. This position offers valuable experience in live presentation, conservation storytelling, and audience connection, with a focus on strengthening public engagement skills. This is a seasonal position from November 2026 through April 2027, requiring attendance at New Staff Orientation on either November 23 or December 7, 2026.

Requirements

Completion or in pursuit of a high school degree
Experience in providing outstanding customer service to diverse audiences.
Exposure to working with multigenerational audiences or students of varied ages in a professional setting preferred; outstanding group management skills.
Comfort and confidence in presentation skills; ability to communicate effectively in noisy, crowded situations.
Affinity for animals and nature.
Comfortable in nature; experience engaging multigenerational audiences in natural spaces preferred.
Ability to work by oneself and in a team setting.
Proactive, positive, and flexible attitude; willingness to learn.
Ability to embrace, support, and integrate DZCA’s philosophies to promote and demonstrate its commitment to diversity, inclusion, equity, and anti-racism.
Ability to pass a background check, pre-employment drug & alcohol screen.
Availability to work weekends and evenings as part of regular work week required.
Demonstrate a commitment to Denver Zoo Conservation Alliance’s sustainability policies by adhering to all environmental, safety, & health regulations, procedures, and goals.

Nice To Haves

Bilingual in Spanish/English is a plus
Knowledge of informal teaching strategies to connect with children, families, and the community; instructs with enthusiasm and passion to inspire discovery and learning in others.

Responsibilities

Deliver daily, dynamic, large-scale amphitheater demonstrations on microphone to groups of 200+ guests.
Deliver dynamic, small-scale demonstrations on microphones to smaller groups of guests.
Facilitate new and existing onsite programs, demonstrations, animal talks, and engagement initiatives.
Support conservation-focused interpretation and hands-on learning for onsite zoo guests.
Represent Denver Zoo to the community in a professional and positive manner.
Participate in and provide support for department-wide Engagement and Entertainment activities and programs as requested.
Provide program support for other zoo departments as required.
Maintain professional relationships with intradepartmental partners in Animal Care.
Maintain and clean materials and tools as requested.
Provide timely feedback on program resources, supporting program updates as requested.
Participate in and receive regular coaching and feedback – providing timely feedback on program logistics and guest feedback.
Review program plans and bilingual program plans, as requested.
Collect observational feedback and guest engagement data to support evaluation of program effectiveness and visitor experience.
Monitor guest flow and safety conditions during programs and interactive experiences, escalating concerns to supervisors when needed.
Contribute to continuous improvement efforts by sharing insights, guest questions, and emerging trends with the Interpretation and Engagement team.
Participate in training refreshers, skill-building sessions, and professional development opportunities.
Support the creation of a positive, inclusive guest environment by modeling Denver Zoo’s Core Actions and Values across all interactions.
Acts as a good steward of Denver Zoo’s resources.
Safeguard against the release of confidential and proprietary information of Denver Zoo.
Interact heavily with the general visitors/public, in addition to specialists, coordinators and managers at all levels and staff members across the organization.
Provide other assistance, as designated by Engagement team leadership, to support the overall goals of the department and organization.