Guest Engagement Educator (Part Time)

Kansas City Zoo • Kansas City, MO

9d • Onsite

About The Position

The Guest Engagement Educator delivers educational content to guests visiting animal encounter opportunities throughout the Zoo. This position helps foster an inclusive and welcoming educational environment through various forms of positive, unique, and memorable onsite encounters such as the Aquarium touch pools, goat habitat, giraffe feedings, etc. This position will work a maximum of 29 hours per week and must be willing to work a flexible schedule that includes weekends, evenings, and holidays.

Requirements

• High school diploma or General Educational Development (GED) certificate
• Strong computer skills, including Microsoft Office and audio-visual equipment.
• Strong presentation, verbal, and written communication skills.
• Must have valid driver’s license.
• Can move equipment weighing up to 50 pounds, with or without assistance. Assistance depending upon task.
• Must be willing to become CPR/First-Aid certified.
• Must be able to work a flexible schedule, including weekends, holidays and overnight/evening hours, in all weather extremes.
• Must pass a background and drug screening.
• Consistent exposure to nuts and shellfish.

Nice To Haves

• Previous interpretation or other informal education experience welcomed.
• Previous zoo, aquarium, or museum related experience welcomed.

Responsibilities

• Enhances the guest experience by initiating conversations, answering questions, and educating about the animals.
• Implements inclusive teaching strategies, modifies interpretation styles, and incorporates learning models to provide a successful learning experience for all audiences.
• Showcases ability to work autonomously by pivoting during animal and guest encounters and using best judgement to make decisions regarding safety.
• Maintains a general understanding of the animal collection, conservation projects and sustainability initiatives to effectively communicate appropriate conservation messaging to audiences.
• Embraces a variety of teaching and learning styles as appropriate for each engagement.
• Maintains a positive disposition and practices active listening during visitor interactions.
• Assists education leadership in the development and enhancement of programs, including: Resource gathering and maintenance, Administrative support, Working to consistently improve knowledge of animal welfare, interpretation techniques and science education techniques.
• Assists in facilitating and implementing the Zoo and Aquarium’s mission, strategic plan, and core values.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED