Seasonal Gondola Attendant - Sterling

Treasury Wine Estates•Calistoga, CA

21h•$20 - $21•Onsite

About The Position

This hospitality-centric role supports the 7-day operation of the aerial gondola by warmly welcoming guests while maintaining their safe transportation to and from the winery through close partnership with the maintenance team.

Requirements

Excellent English written and verbal communication skills to communicate with all levels of employees and consumers
Strong interpersonal skills
A clean professional appearance
Must be at least 21 years of age
A valid California Driver’s License and proof of good driving record
Able to work flexible shifts, weekends and holidays
Able to complete Van Training, Evacuation Training, as well as Operator Certification upon hire.
Able to work outdoors in any weather condition
Able to lift 40 pounds

Responsibilities

The Seasonal Gondola Attendant is responsible for the safety of our employees and visitors as they load and unload the gondola.
This role requires great customer service, as the gondola provides the first interaction with 100,000+ visitors annually.
The Seasonal Gondola Attendant supports the maintenance team and must pass a certification on basic Gondola Operation Mechanics.
Open and close the gondola with support of the mechanical team.
Maintain the cleanliness of all gondola cars.
The Gondola Attendant must be trained in van driving, gondola evacuations, as well as A.D.A. compliance.
Provide services to Sterling Vineyards Hospitality department, when help is needed.
Cultivate ideas, implement process changes to increase efficiency, improve safety and reduce costs.
Heavy involvement in Gondola Evacuation vacation drills and training will be provided according to ANSI Aerial Gondola standards.
Adhere to all TWE Zero Harm and Health & Safety standards and complete all necessary training.
Work with onsite maintenance team to ensure all guest-facing areas are well presented, including equipment, landscaping and building interior/exteriors.
Ensure compliance with all federal and state laws regarding alcoholic beverages service complete projects and other duties as directed by the AHSM and Maintenance Manager.