Seasonal Fulfillment and Receiving Support Associate, Boise Towne Square

Macy's • Boise, ID

1d • Onsite

About The Position

The Seasonal Fulfillment and Receiving Support Associate, also known as a Back of House colleague, supports store operations, inventory accuracy, and customer experience. The role includes receiving and organizing merchandise; picking, packing, and retrieving orders from back-of-house storage; delivering curbside orders; and monitoring alerts to ensure Buy Online Pickup In-Store orders are completed on time. The associate helps maintain an efficient stockroom and sales floor while also greeting customers, resolving issues, and providing helpful service.

Daily work may include reviewing goals and product promotions, tagging merchandise, organizing the stockroom, recovering the sales floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting merchandise moves. Associates complete orders, keep the stockroom organized, share loyalty program benefits, and help prepare the team for the next day. Seasonal colleagues are typically scheduled for 10–20 hours per week; hours depend on business needs and colleague availability.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, co-workers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
• Ability to meet daily sales goal challenges.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours, lift at least 25 pounds, stoop, kneel, crouch, climb ladders, and reach above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Receive, tag, organize, and restock merchandise.
• Maintain stockroom organization and inventory accuracy.
• Pick, pack, and retrieve orders from back-of-house storage.
• Monitor order alerts and complete Buy Online Pickup In-Store orders on time.
• Deliver orders curbside and provide attentive customer service.
• Greet customers, listen to their needs, and resolve issues.
• Recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves.
• Share loyalty program benefits and help customers complete their shopping experience.
• Collaborate with colleagues and support store operations and sales goals.

Benefits

• Competitive pay and benefits.
• Health and wellness coverage.
• 401(k) match.
• Paid time off.
• Eight paid holidays.
• Continuous learning and leadership development.
• Colleague Resource Groups.
• Volunteer opportunities.
• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal and financial advice.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed