Seasonal Fulfillment and Receiving Support Associate, Coronado Center

Macy's•Albuquerque, NM

1d•Onsite

About The Position

As a Seasonal Fulfillment and Receiving Support Associate, also known as a Back of House colleague, you support store operations, inventory accuracy, and a smooth customer experience. You receive and organize merchandise; pick, pack, and retrieve orders from back-of-house storage; deliver orders curbside; and monitor alerts to ensure Buy Online Pickup In-Store (BOPS) orders are ready on time. You also help maintain the stockroom and sales floor, assist customers, resolve issues, and contribute to operational excellence and store performance. The role includes receiving and tagging merchandise, organizing the stockroom, greeting and assisting customers, fulfilling orders accurately and promptly, and maintaining a shoppable sales floor by recovering the floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting merchandise moves. Colleagues work collaboratively, focus on customer service, share loyalty program benefits, and help prepare the store and stockroom for the next day. Seasonal colleagues are typically scheduled for 10–20 hours per week. Hours depend on business needs and colleague availability.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Ability to meet daily sales goal challenges.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities.
Ability to work independently and effectively as part of a team.
Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Receive, tag, and organize merchandise and maintain stockroom organization.
Pick, pack, and retrieve orders from back-of-house storage, and deliver orders curbside.
Monitor order alerts and ensure Buy Online Pickup In-Store orders are ready on time.
Maintain inventory accuracy and support efficient store operations.
Greet and assist customers, listen to their needs, resolve issues, and provide helpful service.
Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
Share loyalty program benefits, help customers with their purchases, and thank them for shopping.
Complete orders and organize the stockroom to prepare the team for the next day.
Work collaboratively with colleagues and contribute to sales goals and customer satisfaction.

Benefits

Competitive pay and benefits.
Comprehensive health and wellness coverage.
401(k) match.
Paid time off.
Eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups.
Volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal and financial advice.