Seasonal Fulfillment and Receiving Support Associate, Lakewood Center
About The Position
As a Seasonal Fulfillment and Receiving Colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help provide a smooth customer experience. You receive and organize merchandise; pick, pack, and retrieve orders from back-of-house storage; deliver orders curbside; and monitor alerts so Buy Online Pickup In-Store (BOPS) orders are completed on time. You also help keep the stockroom and sales floor running efficiently. The position includes customer interactions such as greeting shoppers, resolving issues, and delivering curbside orders with care. Colleagues contribute through attention to detail, teamwork, and operational excellence, while helping create customer experiences through hospitality, selling, and goal achievement. Seasonal colleagues are typically scheduled to work 10–20 hours per week. Hours depend on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and ability to adapt to changing priorities, work independently, and work effectively with a team.
- Ability to talk, lift, move, stand, and reach with arms and hands as required by the position.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and a cash register, and ability to process register transactions.
Responsibilities
- Receive, tag, organize, and move merchandise; maintain an organized stockroom and support store operations.
- Pick, pack, retrieve, and complete customer orders, including monitoring alerts to ensure BOPS orders are ready on time.
- Deliver orders curbside and provide helpful, welcoming customer service, including listening to customers and resolving issues.
- Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
- Share loyalty program benefits, help customers with their needs, and thank them sincerely for their business.
- Review goals, learn about products and promotions, and help prepare the store for the day.
- Work collaboratively with colleagues and help set the team up for the next day's success.
- Work toward sales goals, take pride in the work, and contribute to individual and store results.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
