Seasonal Fulfillment and Receiving Support Associate, Fair Oaks

Macy's • Fairfax, VA

7d • Onsite

About The Position

The Seasonal Fulfillment and Receiving Support Associate, also known as a Back of House colleague, supports store operations, inventory accuracy, and a smooth customer experience. The role includes receiving and organizing merchandise, picking, packing, and retrieving orders from back-of-house storage, and delivering orders curbside. The associate monitors alerts to ensure Buy Online Pickup In-Store orders are completed on time and helps keep the stockroom and sales floor running efficiently. Customer-facing duties include greeting shoppers, resolving issues, and delivering orders with care.

The associate helps prepare the store by reviewing goals, learning about products and promotions, receiving merchandise, tagging items, and organizing the stockroom. Throughout the day, the associate serves customers, recovers the sales floor and fitting rooms, updates signs and pricing, restocks merchandise, and supports merchandise moves. The role also includes sharing Loyalty program benefits, completing orders, and organizing the stockroom at the end of the day.

Seasonal colleagues are typically scheduled for 10–20 hours per week. Hours depend on business needs and colleague availability.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort meeting daily sales goal challenges.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness and eagerness to start new tasks; ability to adapt to changing priorities, work independently, and contribute to a team.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Receive, tag, and organize merchandise and maintain an orderly stockroom.
• Pick, pack, and retrieve customer orders from back-of-house storage and deliver orders curbside.
• Monitor order alerts and complete Buy Online Pickup In-Store orders on time.
• Greet customers warmly, listen to their needs, resolve issues, and provide helpful service.
• Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
• Share Loyalty program benefits and help customers complete their purchases.
• Complete orders and organize the stockroom to support the next day's operations.
• Review goals, learn about new products and promotions, and work toward daily sales goals.
• Collaborate with teammates and support store operations and customer satisfaction.

Benefits

• Competitive pay and benefits
• Health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed