Seasonal Fulfillment and Receiving Support Associate, Augusta Mall
About The Position
As a Seasonal Fulfillment and Receiving Colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help provide a smooth customer experience. Duties include receiving and organizing merchandise, picking, packing and retrieving orders from back-of-house storage, delivering orders curbside, monitoring alerts to complete Buy Online Pickup In-Store (BOPS) orders on time, and keeping the stockroom and sales floor efficient. The role also involves greeting customers, resolving issues, and providing helpful, timely service. Colleagues contribute to sales goals and customer satisfaction through teamwork, attention to detail, and genuine hospitality. Daily work may include reviewing goals, learning about products and promotions, preparing the store, tagging and organizing merchandise, assisting customers and fulfilling orders, recovering the sales floor and fitting rooms, updating signs and pricing, restocking and moving merchandise, sharing Loyalty program benefits, completing orders, and organizing the stockroom. Colleagues support each other and continuously work to improve individual and store results. Seasonal colleagues are typically scheduled 10–20 hours per week, depending on business needs and colleague availability.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds; stooping, kneeling, crouching, climbing ladders, and reaching including above eye level are required.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Receive, tag, organize, and move merchandise; maintain an organized stockroom and efficient sales floor.
- Pick, pack, retrieve, and complete customer orders, monitoring alerts to help ensure BOPS orders are ready on time.
- Deliver orders curbside and provide helpful customer service, including greeting shoppers and resolving issues.
- Recover the sales floor and fitting rooms, update signs and pricing, and restock merchandise.
- Share Loyalty program benefits, help customers with their needs, and contribute to sales goals.
- Complete end-of-day tasks, organize the stockroom, and help prepare the team for the next day.
- Collaborate with colleagues and support continuous improvement and store results.
Benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
- Competitive pay
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
