Seasonal Front of House Staff - Blue Man Group

Cirque du Soleil Entertainment Group•Orlando, FL

8d•Onsite

About The Position

Blue Man Group Orlando is seeking energetic, guest-focused, and reliable seasonal Front of House Staff. The role supports memorable guest experiences by welcoming patrons, assisting with seating, supporting concessions and merchandise operations, maintaining venue cleanliness, and providing exceptional customer service before, during, and after performances. Staff uphold Blue Man Group’s values and artistic vision while supporting theater operations.

Requirements

Outstanding customer service and communication skills.
Positive attitude and ability to work in a fast-paced environment.
Team-oriented mindset and strong work ethic.
Ability to collaborate effectively within a team and adapt to changing circumstances.
Comfort working in a high-energy, loud environment with varying temperatures and climates.
Ability to stand for extended periods.
Adhere to and promote applicable OSHA regulations; participate in required health and safety classes and emergency rescue procedure training.
Follow Cirque du Soleil Entertainment Group safety standards, values, policies, regulations, equipment practices, and established working methods.
Fluent in written and spoken English, with the ability to communicate clearly and effectively via headset.
Availability to work a minimum of three days per week, including weekends and holiday performances, and to work daytime, evening, and performance-based schedules as needed.
Ability to perform essential job functions, including climbing, crouching, kneeling, standing, lifting at least 50 pounds, and working with limited to no visibility; some activities may be required for extended periods.
Verification of the right to work in the United States through Form I-9 and acceptable identity and work authorization documents.

Nice To Haves

Prior theater, hospitality, attractions, box office, or guest service experience is preferred but not required.

Responsibilities

Welcome and assist guests in a friendly and professional manner.
Scan tickets and direct guests to appropriate seating areas.
Monitor theater areas to ensure guest safety and comfort.
Respond to guest questions and resolve concerns professionally.
Assist with venue opening and closing procedures.
Maintain cleanliness and presentation standards throughout the theater.
Assist with late seating and emergency situations, including evacuations when necessary.
Execute assigned in-show Front of House cues seamlessly.
Monitor the audience to prevent unauthorized photography, video recording, or audio taping.
Assist guests with disabilities or other impairments as needed.
Provide informed answers about Blue Man Group show details and neighborhood information, including parking, directions, and restaurants.
Assist other departments when necessary for cross-departmental support.
Perform other work-related duties as assigned.