Seasonal Front of House Staff - Blue Man Group
About The Position
Blue Man Group Orlando is seeking seasonal Front of House Staff to help create memorable guest experiences while upholding Blue Man Group’s values and artistic vision. The role involves welcoming patrons, assisting with seating, supporting concessions and merchandise operations, maintaining venue cleanliness, and providing customer service before, during, and after performances. The position has immediate openings and runs through January 3, 2027. Candidates must be available at least three days per week, including weekends and holiday performances, and be able to work daytime, evening, and performance-based schedules as needed. This is a seasonal hourly position eligible for overtime and 401(k). Compensation is location-specific and determined in part by skills, relevant experience, and work location. Staff work in a high-energy, loud environment with varying temperatures and climates. The role requires extended periods of standing and may involve climbing, crouching, kneeling, lifting at least 50 pounds, and working with limited or no visibility. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The complete list of essential functions is provided with an offer.
Requirements
- Outstanding customer service and communication skills.
- Positive attitude and ability to work in a fast-paced environment.
- Team-oriented mindset and strong work ethic.
- Ability to collaborate effectively with a team and adapt to changing circumstances.
- Comfort working in a high-energy, loud environment with varying temperatures and climates.
- Ability to stand for extended periods.
- Fluent written and spoken English.
- Ability to communicate clearly and effectively via headset.
- Availability to work varied shifts, including weekends and holidays, and daytime, evening, and performance-based schedules as needed.
- Availability at least three days per week.
- Ability to perform essential job functions, including climbing, crouching, kneeling, standing, lifting at least 50 pounds, and working with limited to no visibility.
- Right to work in the United States, verified through completion of Form I-9 and submission of acceptable identity and work authorization documents.
Nice To Haves
- Prior theater, hospitality, attractions, box office, or guest service experience is preferred, but not required.
Responsibilities
- Welcome and assist guests in a friendly and professional manner.
- Scan tickets and direct guests to appropriate seating areas.
- Monitor theater areas to support guest safety and comfort.
- Answer guest questions and resolve concerns professionally.
- Assist with venue opening and closing procedures.
- Maintain cleanliness and presentation standards throughout the theater.
- Assist with late seating and emergency situations, including evacuations when necessary.
- Execute assigned in-show Front of House cues seamlessly.
- Monitor the audience to prevent unauthorized photography, video recording, or audio taping.
- Assist guests with disabilities or other impairments as needed.
- Provide informed answers about Blue Man Group show details and neighborhood information, including parking, directions, and restaurants.
- Follow OSHA regulations and participate in required health and safety classes and emergency rescue procedure training.
- Follow Cirque du Soleil Entertainment Group safety standards, values, policies, regulations, equipment practices, and established working methods.
- Assist other departments when necessary for cross-departmental support.
- Perform other work-related duties as assigned.
Benefits
- Eligible for overtime.
- Eligible for 401(k).
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
