Seasonal Festival of Lights Elf

Pyramid Global Hospitality•Riverside, CA

2d•Onsite

About The Position

The Mission Inn Hotel & Spa is seeking an enthusiastic, dependable, and service-oriented individual to join our team as our Seasonal Festival of Lights Elf for the Annual Festival of Lights celebration. This seasonal position plays an important role in helping create a memorable and welcoming experience for our guests and visitors throughout the holiday season. The ideal candidate will take pride in their work, demonstrate professionalism, work well with others, and be prepared to contribute to the successful operation of this special annual event. As part of the Festival of Lights team, you will have the opportunity to work in a unique and exciting environment while supporting the traditions, guest experiences, and seasonal activities that make this celebration so special at The Mission Inn Hotel & Spa. If you are a person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.

Requirements

At least one year in a customer service role with high guest interaction
A Valid drivers license with no major infractions for 6 months
Ability to solve problems when they arise.
Ability to work in a team environment is a must.
Pleasant and helpful personality.
Must be able to work a full shift standing and going back and forth to the valet lot and different areas of the hotel.
A strong desire to make an impact on other people
An outgoing and engaging personality
Excellent verbal communication skills
Ability to work in a fast-paced setting
Ability to stand for the duration of the shift
Must be available to work various shifts including weekends and holidays

Nice To Haves

Hospitality industry experience is a plus.

Responsibilities

Help guests discover their “Wanderlust” experience
Provide exceptional customer service by being engaging and taking sincere interest
Interacts with all guests. The bell person/ guest services attendant will welcome each guest to our hotel.
If guests are arriving by motor vehicle, you will open their door as you welcome them to the resort/hotel
You will be escorting and orienting the guest to the front desk for check-in.
You will park and retrieve guests vehicles as requested
Upon check-in, you will escort the guests and their luggage to their room. As you do so, you will be explaining our amenities and fun facts they should know about our hotel.
You will be working together with other attendants to ensure each guest has a personalized experience and will “dive" to open the door for all guests.
Assist lobby attendant in keeping entrance area clean and organized
"Be the difference" with all guest and employees and do more than just “the norm".