Seasonal Festival of Lights Kiosk Worker
About The Position
The Mission Inn Hotel & Spa is seeking an enthusiastic, dependable, and service-oriented individual to join our team as Seasonal Festival of Lights Kiosk Worker for the Annual Festival of Lights celebration. This seasonal position plays an important role in helping create a memorable and welcoming experience for our guests and visitors throughout the holiday season. The ideal candidate will take pride in their work, demonstrate professionalism, work well with others, and be prepared to contribute to the successful operation of this special annual event. As part of the Festival of Lights team, you will have the opportunity to work in a unique and exciting environment while supporting the traditions, guest experiences, and seasonal activities that make this celebration so special at The Mission Inn Hotel & Spa. If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!
Requirements
- Engaging and welcoming personality
- Strong attention to detail
- Ability to work under pressure in a fast-paced environment
- Passion for creating an exceptional experience for all guests
- Excellent communication skills
- Ability to frequent bend, push/pull, and lifting/carrying of up to 30 lbs. and occasional lifting/carrying of up to 50 lbs.
Responsibilities
- Maintain a great relationship with all guests and members of the team
- Maintain a detailed knowledge of the hotel/resort and all events, amenities and directions to assist guests
- Will assist in creating unique and creative retail displays
- Be a master of the POS system
- Be highly organized with a strong understanding of how products can be found in the store
- Maintain a cash bank
- Be willing to jump in where needed to assist in delivering top service levels
- Responsible for the knowledge of any promotions or special items in stock
- Responsible for maintaining stock - all shelves are stocked and items needing ordered
- Responsible for keeping area clean
- Ascertains guest satisfaction; in the event of dissatisfaction, is a creative problem solver
- Complies with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer and house bank management.
- Balance house bank at the end of the shift. Retrieves and returns bank from vault to workstation and return, to ensure accountability.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
