About The Position

REVELXP is a premier sports hospitality company that works with hundreds of college and professional teams and major sporting events to deliver exceptional fan experiences. We offer services such as full-service tailgates, premium hospitality events, and exclusive ticket packages. In addition to managing fan experience offerings, we also provide comprehensive hospitality solutions to our team and event partners with event staffing, event management, premium hospitality management, and venue installations. REVELXP is growing rapidly and seeks goal-oriented, purpose-driven, high-energy individuals. The company's mission is to reimagine and redefine game day with memory-making experiences that ignite fan passion, drive attendance, and build loyalty for sports and entertainment brands. REVELXP believes that sports play a powerful, community-building part in society and works to amplify the social experience around gameday. Jobs at REVELXP offer opportunities in hospitality, operations, and revenue generation within a fast-paced, fun environment. The team seeks innovative self-starters to reshape fan experiences nationwide, operating under core values of service, entrepreneurship, and joy.

Requirements

  • Revenue and operations minded individual.
  • Report to and support the General Manager, Event Manager or the Deputy General Manger in executing company objectives at assigned properties.
  • Build strong relationships with guests.
  • Lead hourly game day staff and other office staff.
  • Exceptional interpersonal and communication skills, with a knack for building and nurturing relationships in a dynamic event environment.
  • Strong organizational skills, with a keen ability to gather and synthesize key information to support effective decision-making.
  • Thrives in a fast-paced, high-pressure environment, demonstrating poise and adaptability in the face of challenges.
  • Demonstrated problem-solving abilities, coupled with a proactive approach to overcoming obstacles and achieving desired outcomes.
  • Ability to stand and walk for extended periods during events.
  • Ability to lift and carry items up to 25 pounds (e.g. event materials, signage).
  • Ability to bend, stoop, and reach.
  • Manual dexterity to handle event materials and technology.
  • Ability to work in varied environmental conditions, including outdoor spaces.
  • Good visual acuity and attention to detail.
  • Ability to travel to event sites, including international, as needed.

Nice To Haves

  • Possess excellent interpersonal and communication skills.
  • Demonstrate a proven track record of success in sales activities and building relationships with key stakeholders across multiple industries.
  • Gather and synthesize key information.
  • Ability to work effectively with a variety of colleagues.

Responsibilities

  • Lead the flawless execution of events at partner schools, with a special emphasis on game day operations.
  • Provide guidance and support to hourly staff, ensuring they are equipped to deliver exceptional service during game day events.
  • Aid in facilitating weekly coordination meetings to align staff members and define game day operational priorities and expectations.
  • Take charge of various operational processes, including quality control, inventory management, to ensure smooth and efficient event execution.
  • Update and maintain customer logs to be shared with vendor or operations team for improved communication and service delivery.
  • Cultivate and nurture relationships with game day vendors, serving as the main point of contact for seamless collaboration and service delivery.
  • Provide excellent customer service onsite, addressing guest inquiries and concerns promptly and professionally.
  • Proactively identify opportunities to enhance the overall guest experience during events.
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