REVELxp - General Manager, Clemson University

REVELxp•Clemson, SC

2d•Hybrid

About The Position

REVELXP is a premier sports hospitality company that partners with college and professional teams, as well as major sporting events, to deliver exceptional fan experiences. These experiences include full-service tailgates, premium hospitality events, and exclusive ticket packages. In addition to managing fan experience offerings, REVELXP provides comprehensive hospitality solutions such as event staffing, event management, premium hospitality management, and venue installations. The company is experiencing rapid growth and is seeking goal-oriented, purpose-driven, high-energy individuals. REVELXP aims to redefine game day by creating memory-making experiences that ignite fan passion, drive attendance, and build loyalty for sports and entertainment brands globally. The company believes in the community-building power of sports and works to amplify the social experience around game day. REVELXP offers numerous opportunities to create memorable experiences across hospitality, operations, and revenue generation. The company fosters a fast-paced, fun environment that builds true partnerships with professional sports properties. REVELXP seeks innovative self-starters to reshape fan experiences nationwide, operating under core values of service, entrepreneurship, and joy.

Requirements

Bachelor’s degree in business administration or a similar major and/or active progress towards a degree (or equivalent experience) is preferred.
Knowledge of sports and the excitement surrounding in-person events is a plus.
Demonstrated effective communication skills in verbal and written forms.
Demonstrated proficiency in Microsoft Word and Excel.
Five or more years of supervisory experience, with demonstrated ability to coach team members.
Ability to stand and walk for extended periods during events.
Ability to lift and carry items up to 25 pounds (e.g. event materials, signage).
Ability to bend, stoop, and reach.
Manual dexterity to handle event materials and technology.
Ability to work in varied environmental conditions, including outdoor spaces.
Good visual acuity and attention to detail.
Ability to travel to event sites, including international, as needed.

Responsibilities

Full oversight of all revenue related activities (tailgates and event rentals), including goal setting, forecasting, and the development and execution of sales strategies.
Active participation in revenue generation including outbound sales, inbound sales, in-person meetings and community development initiatives.
Owning and growing relationships with university partners across multiple departments.
Developing, implementing, and overseeing the guest communication plan by team for all tailgate and event rental clients.
Developing a team culture focused on poise, accountability, being detailed oriented and with high attention to hospitality.
Maintaining an intimate familiarity with all financial records and key performance metrics to provide actionable insights to leadership.
Managing Accounts Payable and Receivable for all properties/operations under purview, including tracking and reporting.
Full ownership of pricing and discounts as approved by Vice President.
Supervising and developing team members by providing consistent feedback in relation to key performance metrics and company expectations.
Overseeing recruiting and assisting with corporate training when needed.
Supporting company-wide initiatives and encouraging behavior that promotes adoption of initiatives, processes, and policies.
Strategic planning and trend forecasting.
Budget oversight.
Ensuring compliance with company-wide initiatives and processes/improvements.
Managing and improving current systems including quality control, maintenance, inventory, and process management.
Event Management: responsible for event layout, design assistance, and oversight of events operations; managing relationships with key vendors including rental, food and beverage partners.
Asset Management: overseeing all aspects related to facility management including warehouse organization and cleanliness, office organization and cleanliness, general facility maintenance and facility services such as cleaning, landscape and pest control; overseeing and working with Operations personnel on all aspects of fleet management including cleanliness, maintenance, safety training, and security policy compliance; overseeing and working with Operations personnel on all inventory maintenance, asset counts and repair schedules.
Budget oversight for all expense line items including but not limited to hourly labor, game day expenses and overall office expenditures.
Public relations and communication: becoming a visible representative of REVELXP by managing community relations with customers, university administration & athletic department.
Managing all partner relationships with existing partners and key event rental clients.
Attending community functions with executive management.
Demonstrating ability to complete all tasks with a high degree of accuracy, attention to detail, and follow-up.
Ensuring professional, accurate, and timely communication to complete tasks and resolve issues.
Analyzing and problem-solving effectively and efficiently.
Working calmly and effectively in a fast-paced environment.
Establishing and maintaining positive relationships with internal and external customers.
Maintaining a high level of confidentiality in all tasks.
Possessing a high energy, strong desire to achieve top results with a charismatic, positive “can-do” attitude via the phone and in person.
Using creativity to generate new, useful ideas and put them into practice.
Maintaining a positive attitude and openness to coaching in best practices.