Insomniac - Hard Summer 2026 Seasonal Credential Staff

Insomniac Events • Los Angeles, CA

10d • $17 - $20 • Onsite

About The Position

Insomniac is seeking Credential Staff to work directly with management to execute Credential Ops for Hard Summer 2026. This role is ideal for someone passionate about dance music and credential operations, who is motivated, a self-starter, and enjoys helping others. Insomniac is a leading producer of innovative music festivals and immersive events worldwide, known for its high-quality fan experiences.

Requirements

• Extremely organized, with an eye for detail
• Multi-tasker who thrives under pressure
• Strong verbal and written skills / phone etiquette and communication skills
• Must be motivated with an “Everything is possible” attitude
• Must be an active problem solver, instilled with a sense of urgency for projects large and small
• The ability to professionally interact with all levels of individuals in a courteous manner, and to de-escalate situations before they become unpleasant
• Employee must know and follow job safety procedures, attend required health and safety training's, proactively promote safety at work, and promptly report actual and potential accidents and injuries
• Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by Insomniac for a visa.

Nice To Haves

• Passion for dance culture

Responsibilities

• Act as the first face of Insomniac for staff check in
• Check government issued IDs to ensure proper identification of all personnel entering site
• Promptly solve issues that arise by utilizing resources and clear communication
• Proactively seek out errors in credential uploads and fix them before staff arrival
• Act as a key-holder for the credential office, ensuring safety and security
• Assist in administrative tasks as needed
• Ensure materials get inventoried and transported back to warehouse

Benefits

• Equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
• Consideration of qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.
• Afford equal employment opportunities to qualified individuals with a disability.
• Reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law.
• Participation in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations.
• Reasonable religious accommodations on a case-by-case basis.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed