Insomniac - Hard Summer 2026 Seasonal Credential Staff

Live Nation Entertainment • Los Angeles, CA

10d • $17 - $20 • Onsite

About The Position

Insomniac is seeking Credential Staff to work directly with management to execute Credential Ops for Hard Summer 2026. This role is ideal for someone passionate about dance music and credential operations, who is motivated, a self-starter, and enjoys helping others. Insomniac is a leading innovator in immersive music festivals and events worldwide, known for its high-quality fan experiences.

Requirements

• Extremely organized, with an eye for detail
• Multi-tasker who thrives under pressure
• Strong verbal and written skills / phone etiquette and communication skills
• Must be motivated with an “Everything is possible” attitude
• Must be an active problem solver, instilled with a sense of urgency for projects large and small
• The ability to professionally interact with all levels of individuals in a courteous manner, and to de-escalate situations before they become unpleasant
• Employee must know and follow job safety procedures, attend required health and safety training's, proactively promote safety at work, and promptly report actual and potential accidents and injuries
• Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by Insomniac for a visa.

Responsibilities

• Act as the first face of Insomniac for staff check in
• Check government issued IDs to ensure proper identification of all personnel entering site
• Promptly solve issues that arise by utilizing resources and clear communication
• Proactively seek out errors in credential uploads and fix them before staff arrival
• Act as a key-holder for the credential office, ensuring safety and security
• Assist in administrative tasks as needed
• Ensure materials get inventoried and transported back to warehouse

Benefits

• generous vacation
• healthcare
• retirement benefits
• student loan repayment
• tuition reimbursement
• six months of paid caregiver leave for new parents including fostering
• perks like Roadie Babies helping new parents care for their babies on work trips
• access to free live events through our exclusive employee ticketing program

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed