Seasonal Community Donations Coordinator

Metropolitan Ministries • Tampa, FL

12d • Onsite

About The Position

If you’re looking for an opportunity to transform the lives of poor and homeless men, women, and children in your community, we may have a job for you. Since 1972, Metropolitan Ministries has been providing life-changing solutions for those who are homeless and at risk of becoming homeless in Tampa Bay. We are a grassroots, donor, and volunteer-fueled community nonprofit. At Metropolitan Ministries, we serve families in Hillsborough, Pinellas, Pasco, Polk and Hernando counties with compassion, practical help, and a willingness to make a huge difference.

Requirements

• Minimum Associates degree, or commensurate experience in customer service, relationship-building, or other relevant field.
• Minimum 1 year of successful nonprofit, development experience.
• Demonstrated proficiency with business software required.
• 1 to 2 years proven experience in a related field.
• Excellent written communication skills.
• Excellent oral skills, including phone presence.
• Must be able to communicate effectively in English.
• Ability to plan and organize work and handle job-related matters in a professional manner.
• Critical thinker and problem-solving and good time management skills are necessary.
• Must be able to work well under pressure and meet deadlines.
• Computer and office equipment literate.
• Web-based research tools and Microsoft Office products knowledge required, including Excel and Outlook.
• Must be able to work independently and as a team player.
• Requires heart for ministry and comfort working with poor and homeless families and individuals.
• Requires understanding of poverty, a high degree of maturity, strong inter-personal skills, and the ability to work with low socio-economic and diverse populations facing crisis situations in a professional and diplomatic manner.
• Knowledge of community resources available to homeless population.
• Must demonstrate maturity and sensitivity to issues of faith, culture, and other sources of diversity.
• Ability to work as part of a team within a multi-disciplinary framework.
• Must pass applicable pre-employment screening and demonstrate legal authorization to work in the United States.

Nice To Haves

• Friendly, customer service, telephone, or outbound sales experience preferred.
• Prefer demonstrated proficiency with and working knowledge of CRM database.

Responsibilities

• Cultivates and stewards donors to help build the pipeline of in-kind and financial support for Metropolitan Ministries.
• Cultivating, stewarding, and soliciting for in-kind donations.
• Provide exceptional hospitality and customer service to donors, volunteers, community groups, and partners.
• Coordinate scheduling, communications, and support for donation drives, volunteer activities, and holiday initiatives to ensure a positive experience.
• Serve as a primary point of contact for inquiries and engagement opportunities.
• Build and strengthen relationships through timely communication, stewardship, appreciation efforts, and follow-up that encourages continued involvement and support.
• Maintain accurate donor, volunteer, and community partner records within Virtuous and other tracking systems.
• Document interactions, update constituent information, track activities, and assist with reporting and data management.
• Provide administrative support for community engagement, donor experience, and holiday operations, including scheduling, correspondence, preparation of materials, organization of files, and special projects.
• Demonstrate a passion for the mission of Metropolitan Ministries while working collaboratively with staff, volunteers, and community partners.

Benefits

• Salary: $18.00
• Schedule: M-F, 9AM - 5:30PM
• Assignment: 9/14/2026 - 12/24/2026
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
• We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences.
• People of color, women, LGBTQIA+, Veterans and persons with disabilities are encouraged to apply.
• Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.
• Metropolitan Ministries is committed to offering reasonable accommodation to job applicants with disabilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree