Seasonal Christmas Tree Sales / Customer Service

Zamzows Inc•Meridian, ID
•Onsite

About The Position

The sales associate supports Zamzow’s mission to provide “service beyond customer expectations” by creating a friendly environment on the Christmas Tree Lot. The role includes welcoming and assisting customers, answering product questions, helping customers make selections, trimming the base of trees, and loading trees into customers’ vehicles. This is a full-time position scheduled Thursday through Sunday during store hours. Work is primarily outdoors on the Christmas Tree Lot, so employees should dress appropriately for the weather. No travel is required.

Requirements

  • High school diploma or GED.
  • 1–3 years of sales experience assisting customers with purchases and using selling techniques such as add-ons and upselling.
  • Customer focus, including proactively greeting and assisting customers and developing a strong return-customer base.
  • Strong knowledge of products, services, and procedures.
  • Problem-solving skills, including understanding customer needs, finding suitable solutions, and contacting other associates or leaders as needed.
  • Treat customers in a sincere and appreciative manner.
  • Strong written and verbal communication skills for working effectively with customers and employees.
  • Ability to stand, walk, bend, kneel, lift, and reach throughout the day.
  • Ability to frequently lift and/or move items weighing more than 80 pounds.

Responsibilities

  • Greet and acknowledge every customer and create a welcoming, appreciative environment.
  • Answer customer questions about products.
  • Escort customers to products and help them make selections.
  • Trim the base of trees for customers.
  • Load trees into customers’ vehicles.
  • Follow company policies, procedures, and practices, including those related to signing, pricing, and loss prevention.
  • Communicate customer requests to management.
  • Perform other duties or activities as assigned, which may change with or without notice.
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