Seasonal Christmas Tree Sales / Customer Service

Zamzows Inc • Boise, ID

7d • Onsite

About The Position

The sales associate supports Zamzow’s mission to provide “service beyond customer expectations” by creating a customer-friendly environment on the Christmas Tree Lot. The associate greets and acknowledges customers, answers product questions, helps customers select products, trims the base of trees, and loads trees into customers’ vehicles. The position is primarily outdoors, with clothing appropriate for the weather. It is full-time, scheduled Thursday through Sunday during store hours, and requires no travel.

Requirements

• High school diploma or GED.
• 1–3 years of sales experience assisting customers with purchases and using selling techniques such as add-ons and upselling.
• Customer focus, including actively seeking out and greeting customers, offering assistance, and developing and maintaining a strong base of return customers.
• High level of knowledge of products, services, and procedures.
• Problem-solving ability, including understanding customer needs, identifying solutions, and contacting other associates or leaders as needed.
• Treat customers in a sincere and appreciative manner.
• Strong written and verbal communication skills for working effectively with customers and employees.
• Ability to stand, walk, bend, kneel, lift, and reach throughout the day.
• Ability to frequently lift and/or move items weighing more than 80 pounds.

Responsibilities

• Greet and acknowledge every customer and create a welcoming, appreciative environment.
• Answer customers’ questions about products.
• Escort customers to products and help them make selections.
• Trim the base of trees for customers.
• Load trees into customers’ vehicles.
• Follow company policies, procedures, and practices, including those concerning signing, pricing, and loss prevention.
• Communicate customer requests to management.
• Perform other duties, responsibilities, and activities as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED