Seasonal Christmas Tree Sales / Customer Service

Zamzows Inc • Eagle, ID

10h • Onsite

About The Position

The sales associate represents Zamzow’s mission to provide “service beyond customer expectations” by creating a customer-friendly environment on the Christmas Tree Lot. The role includes greeting and acknowledging customers, answering product questions, helping customers select products, trimming the base of trees, and loading trees into customers’ vehicles. The associate also follows company policies and procedures and communicates customer requests to management.

This full-time position is scheduled Thursday through Sunday during store hours. Work takes place primarily outdoors on the Christmas Tree Lot, so employees should dress appropriately for the weather. No travel is required.

Requirements

• High school diploma or GED.
• 1–3 years of sales experience assisting customers with purchases and using selling techniques such as add-ons and upselling.
• Customer focus, including making customers the first priority, proactively seeking and greeting customers, offering assistance, and developing a strong base of return customers.
• High level of knowledge of products, services, and procedures.
• Problem-solving ability, including understanding customer needs, identifying appropriate solutions, and contacting other associates or leaders as needed.
• Respectful and sincere manner when interacting with customers.
• Strong written and verbal communication skills for working effectively with customers and employees.

Responsibilities

• Create a welcoming environment by greeting and acknowledging every guest and answering questions about products.
• Direct customers to products, escort them as needed, and help them make selections.
• Trim the base of customers’ Christmas trees.
• Load trees into customers’ vehicles.
• Follow company policies, procedures, and practices, including requirements related to signing, pricing, and loss prevention.
• Communicate customer requests to management.
• Perform other duties, responsibilities, and activities as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED