Seasonal Cashier

City of New Braunfels, TX • New Braunfels, TX

9d • $12 - $13 • Onsite

About The Position

Friendly, motivated, and reliable individuals are sought to be part of the seasonal Aquatics team. This role will continue to successfully serve the current and future needs of the New Braunfels community. Under general supervision, cashiers assist in ensuring customer satisfaction and safety for employees and visitors to the seasonal, outdoor Parks and Recreation Department aquatic facilities, including the Landa Park Aquatic Complex, City Tube Chute, and River Booths. This role offers the opportunity to develop skills in customer service, time management, money handling, and relationship building, providing transferable skills for future positions and careers. Being part of a community-based job can also open doors for future opportunities in parks, recreation, and other public services.

Requirements

• Must be fifteen (15) years of age
• One (1) year customer service/public interaction experience is preferred.
• Must possess or be able to obtain within two (2) weeks of employment: American Red Cross First Aid/CPR/AED and Blood Borne Pathogens Training.
• Knowledge of operational characteristics, services, and activities of an aquatics facility.
• Knowledge of principles and practices of customer service.
• Knowledge of cash, check, and credit card transaction processes.
• Skill in interpreting customer and facility needs and solving customer service and public relations issues.
• Skill in analyzing problems, providing alternatives, and identifying solutions in support of established goals.
• Skill in responding to emergencies and determining corrective actions using available resources.
• Skill in establishing and maintaining cooperative and effective working relationships with City employees, facility lessees and guests, event sponsors and vendors, and the general public.
• Skill in operating and maintaining a business computer, utilizing a variety of business software and communications equipment.
• Skill in effective, clear, and concise communication, both verbally and in writing.

Responsibilities

• Assists in ensuring the delivery of high-quality aquatic services to the community.
• Prepares and assists in maintaining facilities including but not limited to participating in maintenance at the City Tube Chute and Landa Park Aquatic Complex (LPAC) facilities to ensure a safe condition and to meet community needs; must be in compliance with the City’s strategic objectives, policies and procedures, and State and Federal laws.
• Assists in promoting departmental programs and city-wide special events, coordination, and setup including guest party facilitation.
• Performing cash handling duties and point-of-sale processing at the Landa Park Aquatic Complex, City Tube Chute, or a River Booth. This includes handling fees for admissions, tube/lifejacket rentals, merchandise sales, and river fees.
• Performing duties as an Aquatic Attraction Attendant on various aquatic attractions and assist in ensuring patron safety and rule enforcement, such as height requirements and proper riding positions on aquatic attractions.
• Performing duties as a Tube Attendant at the City Tube Chute, assisting patrons in blowing up tubes, communicating rental policies, and following rental and return procedures.
• Answers incoming calls and provides departmental program information in person and via the telephone; greets guests and provides prompt, courteous, and friendly customer services to the public, in order to maintain positive customer relations.
• Assists in managing a variety of front desk activities including the processing of transactions via cash, check and credit card payment methods; operate computer registration and reservation system; data collection and preparation of attendance and sales reports.
• Attend bi-weekly in-service training
• Performs other duties as assigned or required.

Benefits

• Develop skills in customer service, time management, money handling, and relationship building.
• Transferable skills that can build up your resume for future positions and/or careers.
• Networking Opportunities: Being part of a community-based job can open doors for future opportunities in parks, recreation, and other public services.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed