Seasonal Benefits Fair Representative (Pullman)

TEKsystems•Pullman, WA

10d•$34 - $34•Onsite

About The Position

This is a contract position based out of Pullman, WA, focused on representing clients at employee benefit fairs. The role involves traveling to scheduled events within an assigned territory, setting up and taking down booths, and engaging with attendees to share approved benefit summaries and general program information. The representative will answer basic questions, document complex inquiries for the Sales team, and maintain organized materials. Professional representation of the client and adherence to all event procedures and company guidelines are essential. This role requires availability for a variable schedule from September through November and the ability to receive event materials at a physical mailing address.

Requirements

Previous customer service, event support, hospitality, retail, community outreach, or other public-facing experience
Strong verbal communication and interpersonal skills
Comfortable approaching and engaging with a diverse group of attendees
Dependable, punctual, organized, and able to work independently
Ability to learn and accurately communicate approved benefits information
Ability to recognize when a question should be referred to the Sales team
Reliable transportation and willingness to travel to benefit fairs within the assigned territory
Availability for a variable schedule during the September through November contract period
Ability to receive event materials at a physical mailing address; materials cannot be shipped to a PO Box
Ability to complete the required benefits orientation before attending events

Nice To Haves

Experience supporting employee benefit fairs, trade shows, conferences, career fairs, enrollment events, or community events
Familiarity with employee benefits, healthcare, dental insurance, open enrollment, PEBB, or SEBB programs
Experience explaining written information to customers, employees, or members
Experience representing an employer, healthcare organization, insurance organization, or professional brand at public events

Responsibilities

Travel to scheduled employee benefit fairs within an assigned territory
Arrive on time and remain available for the full scheduled event
Set up and take down booths, tables, signage, benefit materials, and other event supplies
Welcome attendees and create a positive, professional event experience
Share approved benefit summaries, plan materials, and general program information
Answer basic attendee questions using the training and materials provided
Avoid interpreting coverage or providing advice outside the approved information
Document questions that require additional research or Sales team follow-up
Keep brochures, handouts, and other materials organized and well stocked
Communicate schedule changes, material needs, and event updates to the coordinating team
Represent our client professionally when interacting with employees, employers, vendors, and event staff
Follow all event procedures, confidentiality expectations, and company guidelines