Seasonal Benefit Enrollment Counselor - Virtual

Aon Corporation•Mannsville, OK

4d•Remote

About The Position

As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Health & Benefits business group virtually with start dates beginning in September 2026. Your Impact As An Associate On Call Benefit Enrollment Counselor: Elevate the enrollment experience of our client’s workforce. Proficiency in the benefit enrollment cases which have been assigned. Ability to support the communication and enrollment of core and voluntary employee benefits in a call center environment. Be polite and courteous to all customers and staff. Maintain a professional demeanor at all times. Regular and timely attendance. Adhere to all work and break schedules. Communicate information thoroughly and perform work completely and accurately. Enter information accurately into the enrollment system. Keep informed regarding industry information, new product information, legislation, coverages and technology to continuously improve knowledge and performance. Interact with others effectively by utilizing good communication skills, cooperating purposefully and providing information and guidance, as needed, to achieve the business goals of the company. Perform all other related and compatible duties as assigned. Sets priorities and manages work flow to ensure efficient, timely and accurate processing of transactions and other responsibilities. Maintain a cordial and effective relationship with clients, co-workers, carriers, vendors and other business contacts.

Requirements

Experience in Customer Service and/or sales experience in person and over the phone
Ability to work in a fast paced environment with minimal instruction and a high degree of accuracy
Proficiency in computer skills including the ability to navigate dual computer screens, work with a variety of enrollment systems, web tools, and ability to set up computer for remote work environment
Ability to work in a team environment
Ability to work a flexible 8 hour shift with call center hours of 8am-8pm
Ability to flexible for on call work with peak season of September to December
Ability to work from home, any location within the United States

Nice To Haves

1 + years of experience in Customer Service and/or sales experience in person and over the phone
Benefits experience
Bi-lingual Spanish

Responsibilities

Virtually attend orientation and client training
Elevate the enrollment experience of our client’s workforce
Proficiency in the benefit enrollment cases which have been assigned
Ability to support the communication and enrollment of core and voluntary employee benefits in a call center environment
Be polite and courteous to all customers and staff. Maintain a professional demeanor at all times
Regular and timely attendance
Adhere to all work and break schedules
Work remote flexible schedules (day or evening), based upon workload and client requirements
Communicate information thoroughly and perform work completely and accurately
Enter information accurately into the enrollment system
Keep informed regarding industry information, new product information, legislation, coverages and technology to continuously improve knowledge and performance.
Interact with others effectively by utilizing good communication skills, cooperating purposefully and providing information and guidance, as needed, to achieve the business goals of the company
Perform all other related and compatible duties as assigned.
Sets priorities and manages work flow to ensure efficient, timely and accurate processing of transactions and other responsibilities
Maintain a cordial and effective relationship with clients, co-workers, carriers, vendors and other business contacts.