Seasonal Beauty Advisor, Presidential Markets
About The Position
As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted beauty expert who creates personalized, inspiring shopping experiences that build customer confidence and drive sales. You educate customers, offer product advice and demonstrations, and provide tailored consultations that may include makeup application and skincare recommendations. You use product knowledge and awareness of current trends to introduce items and innovations suited to customers’ needs and style. The role focuses on building lasting customer relationships and growing a loyal client base through follow-up, virtual outreach, and personalized service, while achieving sales goals. Colleagues maintain a clean, organized, and shoppable sales floor and counter, keep signage and pricing current, support merchandise moves, share loyalty program benefits, and collaborate with teammates to provide excellent service. The position requires flexible availability, including days, evenings, weekends, and holidays. Full-time colleagues are typically scheduled for 30 or more hours per week and part-time colleagues for 12–24 hours per week; schedules include weekend shifts, and hours depend on business needs and colleague availability. The work includes frequent standing and movement, customer interaction, lifting, reaching, and use of computers, handheld equipment, and cash registers. Macy’s describes its workplace as dynamic and inclusive and offers competitive pay and benefits, including health and wellness coverage, a 401(k) match, paid time off, paid holidays, learning and leadership development, colleague resource groups, and volunteer opportunities.
Requirements
- At least 1 year of customer service or selling experience.
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, and climb ladders; and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Create personalized beauty experiences by building customer relationships, identifying needs, demonstrating product application, and explaining beauty product benefits and use.
- Provide expert beauty advice and tailored consultations, including makeup application and skincare recommendations where appropriate.
- Grow and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service.
- Achieve and surpass daily sales goals through exceptional customer service.
- Acquire new customers by opening credit accounts and explaining loyalty benefits.
- Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves as needed.
- Use clienteling tools to promote offers and product launches, participate in sales events, and stay current through training and vendor education.
- Review sales goals and learn about new arrivals, top-selling items, trends, and promotions.
- Use point-of-sale technology and digital tools to process transactions and improve the shopping experience.
- Collaborate with teammates and support colleagues to serve customers and communities.
- Thank customers, ensure they have what they need, and share loyalty program benefits.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
