Seasonal Beauty Advisor, Presidential Markets

Macy's • Snellville, GA

1d • Onsite

About The Position

As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted expert who helps customers with beauty products and creates personalized, inspiring shopping experiences. You provide product advice and demonstrations, tailored consultations that may include makeup application and skincare recommendations, and education about product use and benefits. You use product knowledge and awareness of current trends to recommend items that fit customers’ needs and style. You build and manage a loyal client base through follow-up, virtual outreach, and personalized service while working to exceed customer expectations and sales goals.

You help prepare and maintain the sales floor by reviewing goals, learning about new arrivals, top sellers, promotions, and trends, and keeping the counter and sales area organized and shoppable. You refresh signage and pricing, assist with merchandise moves, promote loyalty benefits, and provide welcoming service throughout the shopping experience. Colleagues are expected to collaborate, support one another, and continually improve their work to contribute to individual and store results. The role requires flexible availability, including weekends and holidays, and includes physical activity such as standing, moving, lifting, and reaching.

Requirements

• At least 1 year of customer service or selling experience.
• Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Ability to use point-of-sale technology and digital tools, including handheld equipment and cash registers.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to talk, move constantly, stand, reach with arms and hands, stoop, kneel, crouch, and climb ladders.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology to perform job functions.

Responsibilities

• Build relationships with customers and provide personalized beauty consultations, product recommendations, demonstrations, and education.
• Grow and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service.
• Meet and exceed daily sales goals by delivering exceptional service.
• Acquire new customers by opening credit accounts and sharing loyalty program benefits.
• Use clienteling tools to promote offers and product launches, participate in sales events, and stay current through training and vendor education.
• Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves as needed.
• Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
• Review sales goals, new arrivals, top-selling items, trends, and promotions to prepare for customer interactions.
• Provide warm, attentive customer service and help ensure customers have what they need before they leave.
• Collaborate with colleagues and contribute to individual and store results.

Benefits

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed