Seasonal Beauty Advisor

Ulta Beauty, Inc. • Mcdonough, GA

5d

About The Position

The Seasonal Beauty Advisor provides an exceptional experience for Ulta Beauty guests by engaging with them to identify their needs, performing cashier tasks, keeping merchandise fixtures stocked, maintaining store cleanliness, and completing assigned tasks. The role supports the leadership team through a focus on sales and in-store events, guest service, and compliance with operating procedures and standards. It calls for a passion for beauty, strong guest service, and the ability to learn and communicate product knowledge.

The advisor helps meet store goals for retail and service sales, guest loyalty, omni-channel sales, and retail shrink. They greet and assist guests, answer product and service questions, communicate promotions, recommend products and services, handle transactions and online orders, and may perform makeup applications, skincare analysis, and product demonstrations. They also support appointments and in-store events, stay current on products and training, collaborate with teammates, and follow store policies and processes.

The position involves working a flexible schedule that includes days, evenings, weekends, and holidays. Work conditions include continuous mobility around the store, frequent standing and other physical movements, lifting or moving up to 25 pounds, and ongoing coordination and manipulation of objects.

Requirements

• Demonstrated passion for guest service and competency in selling.
• Proficiency with basic technology, such as point-of-sale systems and Apple devices.
• Ability to build and maintain strong customer relationships.
• Ability to troubleshoot.
• Ability to work independently and as part of a team.
• Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Nice To Haves

• High school diploma.
• One year of relevant work experience or an equivalent combination of education and relevant work experience.

Responsibilities

• Contribute to store goals for retail and service sales, guest loyalty, omni-channel sales, and retail shrink.
• Greet and engage guests, personalize service, answer questions, communicate promotions, and recommend complementary products or services.
• Handle customer service, sales, refunds, exchanges, and online orders courteously.
• Perform makeup applications, skincare analysis, and product demonstrations.
• Book appointments and support services and in-store events.
• Stay informed about new and existing products and services, including their ingredients and benefits.
• Maintain prompt, regular attendance.
• Help foster an inclusive environment for teammates and guests.
• Share information about the guest loyalty program, credit, and the Ulta Beauty app.
• Collaborate with managers and associates to help grow the business.
• Participate in ongoing brand and category training.
• Follow Ulta Beauty policies, procedures, standards, and dress code.
• Keep the assigned work area replenished, signed, and faced, and ensure testers are available.
• Maintain cleanliness and store standards across the salesfloor, restrooms, cashwrap, backroom, and break area.
• Assist with merchandise resets, planograms, displays, inventory procedures, and shipment processing or unloading using company technology and best practices.
• Protect company assets by following loss-prevention practices and providing guest service.
• Complete other operational tasks as directed.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED