Seasonal Associate
About The Position
As a Seasonal Associate at Carter’s, you will be a first point of contact for customers and families, helping them find products for babies and young children and supporting them through important parenting milestones. You will work in a welcoming and inclusive retail environment that values teamwork, flexibility, customer connections, and personal growth. The role involves assisting customers with products and omnichannel shopping, completing register transactions, replenishing merchandise, processing shipments, and communicating promotions and the brand loyalty program. Associates help maintain a safe, clean store and deliver exceptional customer service. Availability may include days, nights, weekends, and holidays as scheduled. This seasonal role involves physical activity, including standing or walking for extended periods, using a ladder, and lifting up to 40 pounds.
Requirements
- A positive, solutions-oriented mindset.
- Demonstrated customer service and customer engagement skills.
- Effective and professional verbal and written communication skills.
- Ability to manage multiple tasks at once.
- Ability to lift 40 pounds as needed and frequently bend, stoop, reach, push, and pull.
- Ability to stand or walk for extended periods and climb up and down a ladder.
- Availability that may include days, nights, weekends, and holidays as scheduled.
Responsibilities
- Welcome customers and explain product styles, features, and benefits.
- Proactively resolve customer issues and assist multiple customers in a busy retail environment.
- Assist with omnichannel shopping to ensure a positive customer experience.
- Execute and expedite point-of-sale and register transactions.
- Complete floor replenishment and shipment tasks as needed.
- Communicate current promotional events and the brand loyalty program, including credit, to customers.
- Help minimize store loss by providing exceptional customer service and maintaining a safe, clean store.
Benefits
- Schedules designed to support balancing work and personal activities.
- Mental health benefits.
- 30% discount on Carter’s brands.
- Referral bonuses.
- Advance You Program offering tuition-free GED or bachelor’s degree opportunities or English as a second language learning.
- Professional and personal development, training, and development programs.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
